No one spoke to me about what my car needed to address the brake fluid that was in the red according to the paperwork. Recently bought the car there two months ago, and now the brake fluid is in the red. Seems that it should’ve been looked at before I bought it and you guys should’ve fixed for me when I went there yesterday. I would like to get this addressed. But no one talked to me about it. Just gave me the paperwork.
11/20/2023
Angel M. VERIFIED CUSTOMER
Usually after service is done they wash the car but this time they didn't. I get it it was busy and they are trying to save time. However, my windows had soap from getting splashed from another car being washed. I was handed my car with soapy windows and a dirty body. I can forgive my rim paint being ruined during service, because I was told the dealership would fix it, but at least hand off my car with clean windows so I can see when driving home.i was disappointed with this service.
11/19/2023
Josefina L. VERIFIED CUSTOMER
muy amable me gusto su servio gracias
11/19/2023
Patrick F. VERIFIED CUSTOMER
always have been very satisfied with John Nguyen - very friendly and professional.
11/19/2023
Steve W. VERIFIED CUSTOMER
This was an expensive repair. However, Ray was very patient with hesitation and he answered all my questions. I Huge bonus…Ray mentioned that the tech that was working on my vehicle noticed something rattling inside one of the tires and recommended getting the tire shop to look into it. Turns out the air pressure sensor was rattling around inside of the wheel shredding the tire. The tire is now getting replaced and I’m very grateful that this was discovered before it became a bigger problem.
Thank you South Coast Toyota and thank you Ray!
11/18/2023
Hilda B. VERIFIED CUSTOMER
Best South Coast Toyota service representative.
11/18/2023
Robert C. VERIFIED CUSTOMER
I’ve never had a bad interaction with any of your employees. This is a great place to do business. Everyone is courteous and professional. I will definitely purchase another vehicle here. Thank you
11/18/2023
Joe W. VERIFIED CUSTOMER
Great service!
11/17/2023
Suparph G. VERIFIED CUSTOMER
Yes she explained and told me about what is happened in the car and helping out good .
11/17/2023
Mike A. VERIFIED CUSTOMER
See you on the next visit
11/17/2023
Jason J. VERIFIED CUSTOMER
very quick and clear with everything
11/17/2023
Francisco G. VERIFIED CUSTOMER
I’d definitely approach to SCT next time I bought a car.
11/17/2023
Christopher T. VERIFIED CUSTOMER
Thanks to John for helping me with my Tacoma . Much appreciated the service !
11/17/2023
Dion F. VERIFIED CUSTOMER
Customer service felt at a low, did not care about customer service at all, overpriced oil change too.. the labor cost more than the oil. Oil changes are elementary, it’s a 10-15 minute job and I just don’t have a garage anymore but I will go anywhere but here for oil next time because it’s too expensive. I wanted to use the dealer to take care of my car but you guys have our priced yourself. There is too many Toyota dealerships for me to come back here too because I just didn’t feel like the customer service was good at all. No one was rude I just felt like I was dealing with a robot that could care less about providing good service. I’ll go to another Toyota for services in the future if I need to.
Thank you!
11/17/2023
Carmelo C. VERIFIED CUSTOMER
Pedro went above and beyond to have my vehicle repaired. I Appreciate his help tremendously.
11/17/2023
Lam B. VERIFIED CUSTOMER
Thank you so much for your services
11/17/2023
Fred T. VERIFIED CUSTOMER
Richer was thorough and professional.
11/17/2023
Dreason B. VERIFIED CUSTOMER
I was very pleased with the service. I was very stressed with the fact that when I signed paperwork saying I would need to pay 189$ if it wasn’t under warranty limitations. I asked if it was still under warranty and he said we will see but if not you will need to pay the 189 plus whatever the cost to fix it. My question was is it still under warranty and I guess I understand that he doesn’t know they need to see what’s wrong first, but the thought of paying 189 to see what’s wrong was stressful. I didn’t know that was how it worked. Other than that you guys are awesome! I appreciate the key battery that little thing was a surprise and helped make my day better.
11/17/2023
James R. VERIFIED CUSTOMER
Labor for installing one sun visor was ridiculously high.