Everyone I talked to was very nice and the service got done in the time you quoted.
8/18/2024
Jesse S. VERIFIED CUSTOMER
Super helpful, Ana was great
8/17/2024
Grace Y. VERIFIED CUSTOMER
I decided to stay in the lobby because I was told under 90 minutes. It turned out to be 2 hr 15 min. Should I have known I would have left and spent my time elsewhere. Previously when I had service with you guys the staffs were courteous to give me an update when it was taking longer than quoted, but not this time. When I asked for an update at the 2 hour mark, there were no apologies about the time it was taking or sense of urgency, but Ana was slightly rude and defensive.
8/17/2024
Karen F. VERIFIED CUSTOMER
Service was good. It’s just that I guess your phone lines were down computer whatever your system wasn’t working. I waited three hours longer just to get my car and calls back but it’s OK. It looks great. I always go there, but that was the only problem and it’s not your fault that’s computers. What should’ve taken an hour and a half took all day, but it’s OK
8/17/2024
Jessica P. VERIFIED CUSTOMER
The advisor was super friendly, great customer service by everyone i interacted and service was fast :) Thank you!
8/17/2024
Deana R. VERIFIED CUSTOMER
I like the fast service, free coffee, free car, wash, convenient appointments and friendly staff thank you
8/17/2024
Paulette C. VERIFIED CUSTOMER
You cracked my windshield and replaced it without the tint it had before you cracked it. I’ve called 4-5x. Left messages for Stephanie and also Jason L, mgr. no one has called me back after 2 months.
8/16/2024
Steve F. VERIFIED CUSTOMER
I feel like my son was overcharged. There is a $196 charge for jumping the car? Let’s say it was to replace the battery. How long does it take to change a battery? I am surprised how much you charged. I looked online on how to program a remote and how much they are. Just thought I would share my feedback. Thx
Steve
8/16/2024
Lilliam G. VERIFIED CUSTOMER
Ana is very helpful and so friendly
It’s a pleasure to deal with her
Thank you
Lilliam
8/16/2024
Alan J. VERIFIED CUSTOMER
John Nguyen is most professional advisor, he attended me very well. He acknowledged my concerns on vehicle. In timely matter, he was resolved my concerns. Thank you South Coast Toyota for helping me.
8/16/2024
Kimberly L. VERIFIED CUSTOMER
Thank you to Christian and mechanics for helping me with my maintainance on my vehicle. Nice staff and quick with services.
8/16/2024
Christine D. VERIFIED CUSTOMER
Stephanie is very helpful and efficient
8/15/2024
Wilhelmo B. VERIFIED CUSTOMER
Ana Ochoa is very nice she takes time to explain the issue of my rav4
8/15/2024
Craig M. VERIFIED CUSTOMER
The cashier was rude and unhelpful.
8/15/2024
Lam B. VERIFIED CUSTOMER
Professional service. Right on-time
8/15/2024
Robert T. VERIFIED CUSTOMER
Ana O was very friendly and efficient. I came in for an oil change and it was done quickly .
8/15/2024
Tina G. VERIFIED CUSTOMER
You’re the BRST! I give you a five star rating
Tin Gleason