Raymond was amazing! He was professional, polite, friendly and offered his service recommendations with a smile. He kindly reviewed the issue with my tire and found the best service options for me today. He even recognized the next service was coming up and had it done at the same time. He saved me a trip next month!
9/18/2024
Bill K. VERIFIED CUSTOMER
Stephanie was great and very helpful!
9/18/2024
Stella H. VERIFIED CUSTOMER
Christian was very helpful in resolving an issue regarding coupons. I appreciate his help.
9/17/2024
Peter A. VERIFIED CUSTOMER
Thank you Ana!
9/17/2024
Benjamin S. VERIFIED CUSTOMER
Thanks for making it work and excuse me for getting stressed over the situation.
9/17/2024
Mitchell A. VERIFIED CUSTOMER
Technician forgot to reattach radiator cable, which caused me to have to return to the dealership and likely could have damaged my vehicle if left uncorrected.
9/17/2024
David D. VERIFIED CUSTOMER
Service update not completed. No follow up. Wasn't. Cabin air filter clip broken and was never replaced. Still no call back.
9/15/2024
Juan G. VERIFIED CUSTOMER
Good job, excelent comunication
9/15/2024
Linda B. VERIFIED CUSTOMER
My compliments to service manager for taking time to investigate an additional diagnostic question after the invoice was presented.
9/15/2024
Elizabeth N. VERIFIED CUSTOMER
Excellent customer service . Richer Misa very polite , Friedan’s professional.
9/15/2024
Travis M. VERIFIED CUSTOMER
Ana Ochoa is AMAZING at her job!! Thank you Ana for your help today!!
9/15/2024
Ana P. VERIFIED CUSTOMER
John is a great service consultant! I feel a sense of relief knowing my car is in good hands. Thanks!
9/15/2024
Elizabeth Y. VERIFIED CUSTOMER
John, was very friendly and explained all services to be done and completed. He made ne feel comfortable to explain any issues I was having with my vehicle.
9/15/2024
Carlos A. VERIFIED CUSTOMER
Mal servicio no escuchan a los clientes y se molestan si uno les preguntan la espera de casi 3 horas para el cambio de una llanta total mal servicio que lastima
9/15/2024
Elaine L. VERIFIED CUSTOMER
Ana was fine. had issues with the shuttle service provided by South Coast Toyota. It was two hours late picking me up at South Coast Plaza. My car was done by noon as promised, though.
9/14/2024
Carlos A. VERIFIED CUSTOMER
El personal es poco amable y lento para ayudar
9/14/2024
Betty C. VERIFIED CUSTOMER
Ana is always informed and committed to taking charge of my car. This day she did a service on the fuel injection system. My car drives like it did when I first bought it. She is really knowledgeable about my car.
9/14/2024
Angelica R. VERIFIED CUSTOMER
Please don’t send me any more feedback. I will not respond.
9/14/2024
Tracy M. VERIFIED CUSTOMER
I had excellent service. Stephanie was a huge help. I appreciate her very much thank you.
9/14/2024
Kira K. VERIFIED CUSTOMER
The shuttle service is not well organized, miscommunication between scheduling, driver, and customer