She was awesome and very helpful with nay questions I had !
6/18/2023
Polly Ann. VERIFIED CUSTOMER
She is very helpful when it comes time to let the individuals know what needs to be done and how far down the road to start looking to get things done to maintain the vehicle
6/18/2023
Jacques M. VERIFIED CUSTOMER
Professional and courteous service as expected.
6/17/2023
Ib L. VERIFIED CUSTOMER
Kalis did a great job of getting our vehicle serviced! Wait time was just perfect, we were in and out in no time.
6/17/2023
Ronald Brandon. VERIFIED CUSTOMER
Great customer service, thank you for your time
6/17/2023
Robert Edward. VERIFIED CUSTOMER
Kali answered all my questions. She was happy and pleasant to do business with.
6/16/2023
Wesley Jay. VERIFIED CUSTOMER
Great guy!
6/16/2023
Ids Health. VERIFIED CUSTOMER
The process and service were fast and accurate
6/16/2023
Harvey F. VERIFIED CUSTOMER
Terrible experience!!!
Mall of GA CDJR originally put NON-Original manufacturers parts in my vehicle without my knowledge. Then when I had to return for the 3rd time to replace the same part - I was informed they don’t do loaners. So my family had to made due with one less car for nearly 7 weeks. Then I was informed that they wouldn’t even detail my vehicle for inconvenience. And the cherry on top the new service administrator had the audacity to make it seem as though he was doing me a favor by asking.
Simple and plain - customer service was crap.. start to finish. EXCLUDING the nice lady that took payment. She was awesome.
6/16/2023
John C. VERIFIED CUSTOMER
Thomas was very friendly and professional making the team whole experience satisfying
6/16/2023
Laura K. VERIFIED CUSTOMER
Jerome was extremely helpful.
6/15/2023
Lindsey P. VERIFIED CUSTOMER
Thanks for fitting me in at short notice.
6/15/2023
Paul S. VERIFIED CUSTOMER
Excellent service from beginning to end!
6/14/2023
Shane F. VERIFIED CUSTOMER
She was great me informed of the status since I did not live local
6/14/2023
Morzena A. VERIFIED CUSTOMER
Best experience working with the mall of Georgia jeep great service
6/14/2023
Steven S. VERIFIED CUSTOMER
Oil life feature was not reset and the old mileage/date sticker was not replaced with a new one.
6/14/2023
Stacey H. VERIFIED CUSTOMER
Everything was exceptional except for the total charges.
6/14/2023
Charles H. VERIFIED CUSTOMER
Tom was very professional and friendly. He was respectful of my time and budget. He help me feel comfortable with the repairs and expenses. He identified a significant repair my vehicle needs but I am having trouble with the extremely expensive estimate he provided to replace the rear main oil seal. It is a lot of money and I was not ready to perform this major repair at this time and Tom was understanding.
6/14/2023
Anjana Mallavaram. VERIFIED CUSTOMER
I spoke with the manager on 6/1 who said I would receive an answer regarding my claim in 24-48 hours. He said he would personally call me the next day. It is now 6/13 and I have yet to hear from Jerome or the manager about the status of my claim. I originally brought my van to get serviced and start the claim process on 4/7.