Service Advisor Taylor, excellent fast and friendly service. Thank you , Louie B
12/20/2024
Richard S. VERIFIED CUSTOMER
Troy is top notch
12/20/2024
Deborah G. VERIFIED CUSTOMER
The experience was great, Taylor was knowledgeable and helpful
Thanks
12/20/2024
Robert M. VERIFIED CUSTOMER
Great customer skills
12/20/2024
Stacy L. VERIFIED CUSTOMER
Fantastic service
12/20/2024
Steven P. VERIFIED CUSTOMER
Shawn was perfect. However, you took 2 hours and 40 minutes to do an oil change, something that probably takes no more than 30 minutes work time. This means you place no value in my time whatsoever.
12/20/2024
Otho M. VERIFIED CUSTOMER
Carmella always take great care of me
12/20/2024
Sue G. VERIFIED CUSTOMER
Taylor was a pleasure to work with.
12/20/2024
Olivia C. VERIFIED CUSTOMER
Mike is awesome!
12/19/2024
David L. VERIFIED CUSTOMER
Your labor costs are out of control. You sent me an estimate to replace a power steering hose with a cost of $2600. The part was only 300 seems like a lot of labor cost. The total service estimate was over $11,000. Please evaluate your labor fees thank you.
12/19/2024
Reginald J. VERIFIED CUSTOMER
Great service. Logan very helpful
12/19/2024
Kevin M. VERIFIED CUSTOMER
Joe does a great job.
12/19/2024
Chandrashekar K. VERIFIED CUSTOMER
The 3% credit card processing fee needs to be paid by the dealership. You cannot pass it onto the customer. Arrowhead BMW needs to pay the fee. Never had to pay this fee with other dealerships.
12/19/2024
Richard P. VERIFIED CUSTOMER
Jef and the service people are top notch. I could not be more pleased.
12/19/2024
Anne B. VERIFIED CUSTOMER
The service department was excellent in every way! They picked up the car and the valets were very, very helpful and friendly. The service on the car with completed with excellence and Mike did a phenomenal job in communicating with me ans my service rep! The car was delivered with the same valet excellent. I also felt that Justin working with me as a genius was phenomenal. Knowledgeable personable, very kind and considerate to my lack of knowledge with the new vehicle a 10 out of 10 rating hands-down thank you.
12/19/2024
Thomas And. VERIFIED CUSTOMER
Jeff was goo
12/19/2024
Maurice B. VERIFIED CUSTOMER
All is good
12/19/2024
Michele P. VERIFIED CUSTOMER
Matt was extremely courteous and nice to work with! He explained any questions I had and always kept the communication line open and up to date on what was happening.
12/19/2024
Valmira A. VERIFIED CUSTOMER
His great explainer abut your car gret experience with MatthewDerrick his always concentrate your first like Costumer????????
12/19/2024
Keith L. VERIFIED CUSTOMER
Colin was professional in his duties and was very dedicated to insure that I received the best care possible. Colin is an outstanding employee of your company. Keith L