Kimberly is always great to deal with. Service was prompt and complete.
4/30/2024
Ronald G. VERIFIED CUSTOMER
Kim Port is an exceptional employee at Lexus Carlsbad. She is very communicative and performs my service on my car in a timely manner. I will not go any where else
4/29/2024
Hisako B. VERIFIED CUSTOMER
He was very professional at same time Fanny understood my needs
Tme frame was very satisfied
4/29/2024
Hamideh M. VERIFIED CUSTOMER
I have received excellent service from Lexus Carlsbad since 2015 until now.;
I have never think about buying or leasing a car from other companies but Lexus.
Bernardo is a professional advisor that I ever worked with during last 9 years when I am comparing him with other advisors. He is a trustworthy and polite person. I am confident that this all great service and employees managed by a very strong and wise management team.
Thank you
Hamideh
4/29/2024
Anita C. VERIFIED CUSTOMER
Service was good & quick.
4/29/2024
Shawn S. VERIFIED CUSTOMER
Thank you!
4/28/2024
Alma H. VERIFIED CUSTOMER
Kimberly was great and very informative. Thank you
4/28/2024
Ian B. VERIFIED CUSTOMER
Great customer service. Tom was Great!!!!
4/28/2024
Greg L. VERIFIED CUSTOMER
Ryan was great!
4/28/2024
James H. VERIFIED CUSTOMER
Chris is great!
4/27/2024
Linda S. VERIFIED CUSTOMER
Great job!
4/27/2024
Anne T. VERIFIED CUSTOMER
Rachel was very accommodating & flexible.
4/27/2024
Susan K. VERIFIED CUSTOMER
Happy with service and Kimberly was attentive and helpful.
4/27/2024
Marcia J. VERIFIED CUSTOMER
Your intake was crumsy to say the least. I had 5 contacts before my car was tagged for service. Rachel was great. The other guys in the bay kept telling to call someone. That was my first time for service on 12 day old car. Rachel saved the day and the other customer service rep.stephanie knew what could be done for improvements. She was a great listener.
4/27/2024
Sheila K. VERIFIED CUSTOMER
The team forgot to wipe down the dash and the doors but that’s fine. I need to clean the car anyway And the windows looked fantastic! lol thank you so much.
4/27/2024
Peter C. VERIFIED CUSTOMER
Ryan was excellent as always. Communicative and responsive.
4/27/2024
Chanson B. VERIFIED CUSTOMER
Kim Porter is the best service advisor I’ve had at Lexus of Carlsbad. She always takes really good care of me and is the reason that I always have my vehicle serviced there. Grade A customer service.
4/27/2024
Scott D. VERIFIED CUSTOMER
Christopher is very professional and handling my account. He kept me updated with all the problems that was wrong with my car. He was very helpful and getting my car taken to my house since I have a broken leg and could not drive.
4/26/2024
Jerri H. VERIFIED CUSTOMER
I’ve been a customer for over 20 years. Tom is now my favorite service rep and I will be requesting him in future. Thank you Tom!
4/26/2024
Jane J. VERIFIED CUSTOMER
The service was smooth and easy and fast. Christopher was great!