Mark did an excellent job supporting me and explaining everything that needed be done. Thanks!
1/13/2023
Beatrice S. VERIFIED CUSTOMER
Great Service
1/11/2023
Pamela V. VERIFIED CUSTOMER
great job Mark!
1/7/2023
Ronald H. VERIFIED CUSTOMER
Mark’s customer service was exceptional. He was very knowledgeable and thorough. He is definitely a great asset to your business.
1/7/2023
Sherline E. VERIFIED CUSTOMER
Mark is amazing. He greeted me with a nice smile and made my service wonderful.
1/4/2023
Stephanie L. VERIFIED CUSTOMER
My service advisor Mr. Malloy was excellent and attentive. He was courteous and professional. Overall a great experience compared to what I have been exposed to on the past.
1/3/2023
Harold P. VERIFIED CUSTOMER
Mark was great! Excellent service.
1/1/2023
Renee C. VERIFIED CUSTOMER
Mark was polite and friendly. Went over the maintenance fees with me and explained the process. Walked me over to the waiting room and kept me updated about my vehicle and wait. Thank you for having such a professional member service your customers. Enjoyed my experience.
12/30/2022
Lauren B. VERIFIED CUSTOMER
Frank was great! 10/10. Professional, polite, and efficient. Thanks!
12/29/2022
John N. VERIFIED CUSTOMER
Job was done correctly and quickly while I waited.
I’ve used them before and will again!
12/29/2022
Clay S. VERIFIED CUSTOMER
Very Very Satisfied and felt like I need to always bring my Vehicle for Service to Volvo! He made me determined to stay with and stick to Volvo!!! Thanks for having outstanding, wonderful Representatives who make the customer feel they are in Good and Caring Hands! Thanks Volvo.
12/29/2022
Jaime Z. VERIFIED CUSTOMER
Friendly,informative,kept me informed throughout process
12/29/2022
Kristine P. VERIFIED CUSTOMER
Service was good when in store, but calling to schedule an appointment, modify it or ask questions was extremely difficult. There needs to be better staffing of the phone lines. In addition, when my vehicle was ready, I did not receive a phone call. I dropped my vehicle off for a 9:00 am appointment and was told they would call around 3:00 when my car was ready. I never received a call. I could not get through the phone when attempting to call to see if vehicle was ready. I arrived at 5:00 pm before 5:30 close time. My car was ready. Additional service was recommended but I was unwilling to leave my car another full day. Why wouldn’t the call me? Especially with the opportunity to get another sale? This center is losing business due to difficulty with calling and inability to call customers being serviced. at
12/28/2022
H&R Transportation. VERIFIED CUSTOMER
Everything was job well done
12/28/2022
Helen B. VERIFIED CUSTOMER
My 20,000 mile service was promised to be done within 1 to 1.5 hours but it took over 3.5 hours. Mark apologized and seemed genuinely sorry for what happened.
12/28/2022
Latara L. VERIFIED CUSTOMER
Thanks for everything.
12/20/2022
Shavone N. VERIFIED CUSTOMER
Very helpful and does his best to provide comfort to the customer.