Sam did an outstanding job of taking care of things during my visit. Everyone should be like Sam!
5/20/2022
David D. VERIFIED CUSTOMER
Katelyn did a great job for me! It looks like she juggles a ton for your company. Be sure you let her know she is appreciated.
5/20/2022
Cynthia R. VERIFIED CUSTOMER
Samuel was very pleasant to work with. He kept me posted and explained everything very well for me to understand what the issue was with my vehicle and what the charges would be. Thank you!
5/20/2022
Joey H. VERIFIED CUSTOMER
Sam was amazing
5/20/2022
Dennis N. VERIFIED CUSTOMER
Gianna delivered finest service I can imagine.
5/18/2022
Bonnie T. VERIFIED CUSTOMER
Gianna was wonderful!
She was very patient, thorough, and reassuring.
Coming to Subaru is like visiting old friends.
5/18/2022
Robert B. VERIFIED CUSTOMER
There was a missed quote with the cost of new headlight lamps, and I had to purchase a brand new battery with installation. The prices are inflated in comparison,But I didn’t wanna go through the hassle of taking my vehicle elsewhere. Otherwise, the explanations behind things were good and the timeliness of me dropping my car off and getting it back was great.
5/17/2022
John S. VERIFIED CUSTOMER
Wonderful service appointment as always. Sam is GREAT at his job!!
5/17/2022
Jacqueline N. VERIFIED CUSTOMER
Very efficient and friendly
5/17/2022
William P. VERIFIED CUSTOMER
So the service people I dealt with- Sam, Mike and Katie are excellent! Very helpful, kind, courteous and efficient. They're every effort to get my car fixed. But the mechanics that worked on it took a long time to diagnose the problem. I understand that the airbag light malfunction was an uncommon, random issue and that they are very busy. But it took a long time. I realize they had to wait until the consumer relations department figured out how much Subaru would be responsible for. And I was very grateful for their contribution. But now I wonder if it's going to happen again down the road. Let's hope not, as I originally purchased a Subaru partly because of their impeccable reputation. I'm just a little more skeptical now. But thaks again to the staff at the desk.
5/16/2022
Elizabeth D. VERIFIED CUSTOMER
Everything went well. Patrick was a wonderful service representative. The wait area was very comfortable and clean. My car was washed clean. My only comment is that it would be nice if there was a bench or benches outside to sit on in nice weather.
5/15/2022
Gianna P. VERIFIED CUSTOMER
Friendly and easy service
5/15/2022
Donna F. VERIFIED CUSTOMER
Gianna was exceptional. Even though there was a very significant negative issue that was not resolved by her manager, she rose to the occasion and gave excellent service.
5/14/2022
Sylvester D. VERIFIED CUSTOMER
Well done.
5/14/2022
Kimberly W. VERIFIED CUSTOMER
My service today couldn’t have gone smoother. I appreciate all of the efforts it took to make that happen. Sam was especially cordial and kept me updated every step of the way. Thank You
5/14/2022
Laurance G. VERIFIED CUSTOMER
Great service
5/13/2022
Anthony V. VERIFIED CUSTOMER
All good. I always feel great confidence that the work done by your department will reflect in the continued safety and reliability of my vehicle. I guess that you and I both will have to accept that there are still some issues to be resolved with all the inflation currently present. I want lower prices and you need to keep your shop on an even financiall keel.
5/13/2022
Margaret F. VERIFIED CUSTOMER
I asked if someone could check my brakes because they seemed low but I didn’t get any feedback on my query:
5/11/2022
Robert Y. VERIFIED CUSTOMER
Everyone was very friendly, professional. Awesome
5/11/2022
Aurora F. VERIFIED CUSTOMER
The service Joey Hernandez was excellent his professionalism was exceptional. He took care of my problem and replaced the tired that was bad. He did an inspection of all the tires they all were in good condition. Is always a pleasure going to the dealer when I have a problem with my car because I know they will take care of everything.
Thank you very much
Aurora F