Excellent customer service! Even with short notice you do everything possible for a satisfying experience. If I was an Iowa resident you would be my first choice in total vehicle service.
Thank you!
6/26/2025
Chelsea S. VERIFIED CUSTOMER
Its very nice that you guys offer vehicle pick up and drop off with oil changes. Makes us folks who have trouble taking off work live's easier. I really appreciate it! Have a nice and and stay cool out there! - Bruce
6/21/2025
Paul (Gary. VERIFIED CUSTOMER
Very helpful, as always!
6/19/2025
Marion D. VERIFIED CUSTOMER
Great folks
6/11/2025
Paul (Gary. VERIFIED CUSTOMER
Always appreciate the cheerful attitude of all the staff!
6/11/2025
Sarah P. VERIFIED CUSTOMER
Loaner vehicle had hardly any gas in it and a very low left rear tire that I had to put air in to go to work. Driver who dropped it off said “I hope you don’t have to go far today because there isn’t much gas.” If I would have driven the van back to Elkader, I would have had to put gas in it. I told the driver who came to pick it up, she was going to have to put gas in it to get back.
Recommend providing a loaner with sufficient amount of fuel and no other mechanical issues.
Services performed on my vehicle were completed in a timely manner and fixed the issue.
5/29/2025
Susan H. VERIFIED CUSTOMER
Thank you
5/23/2025
Amy M. VERIFIED CUSTOMER
Thanks for getting the truck in so quickly and programming the second key FOB. I have always had a positive experience at Browns. Thank you!
5/6/2025
Larry G. VERIFIED CUSTOMER
Very good at her job!
4/30/2025
Paul (Gary. VERIFIED CUSTOMER
Always appreciate the professionalism and pleasant demeanor of the staff.
4/25/2025
Matthew C. VERIFIED CUSTOMER
Everything went perfectly, good job!
4/15/2025
Larita H. VERIFIED CUSTOMER
Everyone was completely perfectional
4/4/2025
Jane B. VERIFIED CUSTOMER
Was wondering if that was 1/2off my oil change iwas suppose to get 1/2 off this time
3/29/2025
Muriel H. VERIFIED CUSTOMER
Great and fast service
3/29/2025
Calvin K. VERIFIED CUSTOMER
Very nice to come pick it up. Very nice guy, great job detailing also
3/28/2025
Cynthia L. VERIFIED CUSTOMER
Browns service was quick and complete! Thank you
3/21/2025
Jeanne W. VERIFIED CUSTOMER
Good job
3/19/2025
Kurtis J. VERIFIED CUSTOMER
We liked the service so much we bought a vehicle while we were there!