Arthur treated as a valued customer and kept trouble shooting my truck (Ram 1500) until stubborn mechanical impediments were resolved.
6/23/2023
Macon Program. VERIFIED CUSTOMER
Bj and Lisa were great and very helpful
6/14/2023
Cindy A. VERIFIED CUSTOMER
Thank you to BJ above and beyond great job amd to the guy who did my breaks. More concerned about my safety...top notch! Thank you, thank you, thank you. This was at a time I had no time to spare. Great job. I will be back!
6/9/2023
Troy B. VERIFIED CUSTOMER
Great service
6/8/2023
Steven M. VERIFIED CUSTOMER
My Lift gate does not stay latched on my Ford Transit Connect
6/3/2023
Barry R. VERIFIED CUSTOMER
Arthur is #1 in my book. He was so helpful, polite, and informative. I have never be treated with so much professionalism and care before.The Retired Educator gives Arthur five Gold ?????.
Barry R
5/30/2023
Gerard W. VERIFIED CUSTOMER
Very pleased w/ the follow up.Not many dealerships would refund you money ???? on service work. Will do business w/ Duval 4 sure. Recommending them to family & friends.
5/30/2023
Lisa B. VERIFIED CUSTOMER
I was sad that the problem didn’t get fixed the first time I brought it in and then the second time it took them more than two weeks to get the part in. Very frustrating. I appreciate the use of the loaner car.
5/25/2023
Dwight D. VERIFIED CUSTOMER
Great, prompt service. Very friendly service from the receptionist to the service techs. Thanks so much.
5/23/2023
Delberta C. VERIFIED CUSTOMER
I did not speak with Arthur whatsoever, but the other guy with close-cropped facial hair and the lady with blonde hair. I just want to give credit where it's due, and Arthur is not it. Everything went smoothly today!
5/17/2023
Bruce H. VERIFIED CUSTOMER
$3?? for a battery?? That's highway robbery!!
5/5/2023
Russell M. VERIFIED CUSTOMER
The Duvall service department always does a very professional job. If a problem occurs they will make it right.
Regards, Russell M
4/21/2023
James W. VERIFIED CUSTOMER
Adam has been great throughout this process.
4/21/2023
John H. VERIFIED CUSTOMER
Jonathan was terrific. I trust him implicitly.
4/18/2023
Lane B. VERIFIED CUSTOMER
Got home from Clayton on Tuesday night. Would not crank this morning. Ran battery down trying to crank it. Out of town for the weekend. Will deal with it Monday
4/14/2023
Jorge G. VERIFIED CUSTOMER
To little comunication I called Monday to have updates I was told Friday or Monday next week and they called me yesterday that it was ready