Jason did what he said he was going to do. That’s unusual with many companies. Good Job
10/26/2018
Joe F. VERIFIED CUSTOMER
When making an appointment for service it would be nice if that service is unavailable at that hour you were alerted to it prior to appointment otherwise service and advisor was top notch
10/26/2018
CHRIS H. VERIFIED CUSTOMER
Jason is one of the BEST advisors I have ever worked with at Airpark!! Always updated me and very knowledgeable. He should be in charge of training ALL the advisors!!!
10/26/2018
NICK V. VERIFIED CUSTOMER
Thanks to John i would. Otherwise i would never refer your company.
10/26/2018
MARIA L. VERIFIED CUSTOMER
Excelente Job well Done thanks a lat se?or Dereck Parra muy amable y muy profesional muy onesto Gracias por su atención a la Dodge Caraban Bendiciones
10/26/2018
JENNIFER C. VERIFIED CUSTOMER
I came into the service dept. to see if they could help me with my gas tank issue on the 2007 JK. It has always had issues but recently it has gotten way worse where I had to let the gas trickle into my tank in order for it to work. I heard there was a lifetime warranty regarding the issue, so, I decided to go to the local dealer and see what they could do for me. I had explained the situation to the service rep, Derrick, as well as a service technician in his office. He said he would check it out under the warranty and let me know what they find. The warranty included changing out the fill tube but according to him, he found a piece of plastic that looked like it came from a water bottle in my tube, therefore causing the tank not to fill correctly (apparently some A-hole put something in my tank). Not only did he acknowledge my issue with concern, but it was fixed AND there was no charge for doing so. I don't have to wait forever at the gas pump anymore...YAY!!! I was very pleasantly surprised with the service I received. Derrick was awesome! I would definitely go back and recommend service from Derrick.
10/26/2018
Clyde Elaine. VERIFIED CUSTOMER
Great service and personal
10/26/2018
Dave J. VERIFIED CUSTOMER
George was outstanding
10/26/2018
BLAINE A. VERIFIED CUSTOMER
Thank you
10/26/2018
OSCAR C. VERIFIED CUSTOMER
Perfect service
10/26/2018
KEIRSTIN S. VERIFIED CUSTOMER
Very knowledgeable and friendly.
10/25/2018
John M. VERIFIED CUSTOMER
Very well organized and polite. He made it easy to service our Jeep
10/25/2018
Ed H. VERIFIED CUSTOMER
I am watching Jeep very closely as I think that they have a good brand name and is doing a great design. I have concerns about the number of recalls and the quality of some of the components put into a Jeep product.
10/25/2018
Nanci K. VERIFIED CUSTOMER
Jason is a competent and professional asset on your team,,,I have owned dodge vehicles for 18 years. Jason is the BEST contact I have ever worked with, he knows the art of listening and is fair minded in results and very very good at customer service.
10/25/2018
Tim W. VERIFIED CUSTOMER
George addressed the issue quickly and I was able to have my truck back the same day. When necessary I will be back to address future issues.
10/25/2018
Regina D. VERIFIED CUSTOMER
Mike is the best! I have been in the car industry for years. I know dealerships. I know service departments. Mike deserves all the awards in his office and then some!
10/25/2018
ROBERT K. VERIFIED CUSTOMER
Derrick did a great job keeping me updated on the progress of work being done , overall a good experience
10/25/2018
Jeff H. VERIFIED CUSTOMER
Very good job.
10/25/2018
Andreas S. VERIFIED CUSTOMER
John Marino took care of getting my Jeep’s issues resolved. He’s a great Service Advisor and I enjoy working with him.