The whole service team helped me tremendously, great job and thank you!
2/10/2022
James B. VERIFIED CUSTOMER
While vehicle was serviced promptly and courteously, I was concerned with 2 items:
1. Tires were rotated, but inflation was not adjusted to suggested inflation psi.
2. Paperwork returned included an estimate for a vehicle I do not own and did not bring in for service. 2017 Sentra and my vehicle is 2021 Rogue. This made me question whether the checklist was on my vehicle or another.
2/10/2022
Patricia P. VERIFIED CUSTOMER
Friendly service. Not long wait time. Everyone very professional. Will go back in the future.
2/10/2022
Sue R. VERIFIED CUSTOMER
I am very happy with the service that I receive at Classic Nissan Williamsburg. It is worth my journey.
2/9/2022
Nancy K. VERIFIED CUSTOMER
Eric was outstanding with his service. He explained what needed maintenance would be performed and kept me informed as to any additional services. Eric was very professional and pleasant to do business with. I would recommend Classic Nissan for it’s outstanding service on my vehicle.
2/9/2022
Daniel K. VERIFIED CUSTOMER
You're welcome
2/9/2022
Kenneth R. VERIFIED CUSTOMER
It's always a very nice pleasant experience whenever I need to come to the Nissan Dealership
2/9/2022
Lucille B. VERIFIED CUSTOMER
Good service
2/9/2022
Lisa M. VERIFIED CUSTOMER
No comment
2/6/2022
Bernice W. VERIFIED CUSTOMER
I was pleased with the service, I only wished it wouldn’t take as long to do. Maybe hire more people to do oil changes. But your employees are friendly and knowledgeable ????
2/5/2022
Kamco S. VERIFIED CUSTOMER
Tried to replace license plate bulbs for $90. That's over the top. Never coming back, wise up.
2/5/2022
Bruce B. VERIFIED CUSTOMER
I was surprised at the final price as I was expecting it to be less. I had not requested for the brake fluid to be changed, but it was adding about $100 to the cost.
2/5/2022
Aigul M. VERIFIED CUSTOMER
Thank you so much!The service was great!Thank you so much for your job!
2/4/2022
Kalissa P. VERIFIED CUSTOMER
Your whole team there is so awesome! Thank you all for excellent service & speed of service! ????????????
2/4/2022
Zoltan Appliance. VERIFIED CUSTOMER
Five star for Ben
2/3/2022
Lisa M. VERIFIED CUSTOMER
Ben was rude and condescending when I requested that they check for u-joint or similar physical problem rather than just going by computer code. I suggested that because the transmission (which I was told needed to be replaced) had never acted up i.e. no warning, that if physical issue was corrected, the code would resolve. Said the car was ready to be picked via a text. I called a few hours after my conversation to see what if anything was found and was told the car was ready to be picked up. That they had done what was requested- a diagnostic. I questioned that because car was not drivable. Then he said they could order a transmission for $****. I could go on but I don’t wish to relive the ordeal.
2/3/2022
Tammy B. VERIFIED CUSTOMER
No need for a trade.
2/3/2022
Simon K. VERIFIED CUSTOMER
All good
2/2/2022
Kathleen M. VERIFIED CUSTOMER
Eric goes out of his way to ensure customer satisfaction