Was very satisfied with staff and service manager. They were very helpful.
7/25/2023
David W. VERIFIED CUSTOMER
I don’t do surveys but you guys are awesome. Keep up the good work
7/24/2023
Robert H. VERIFIED CUSTOMER
Explain everything what needed to be done and how long it will take .Kieran made sure I was completely satisfied with the process!!!
7/24/2023
William S. VERIFIED CUSTOMER
Great Job!
7/24/2023
Robert F. VERIFIED CUSTOMER
Another fantastic visit, ben whether it be over the phone or in person has fantastic etiquette , his ability to develop rapport with customers is a five star level, all questions answered, all needs were met, I have seen enough to know there is unity and symmetry with coworkers at Williamsburg Nissan Classic, the people I didn’t even know, greeted me sitting in the waiting room, another fantastic visit and service . Thank you for taking the time to read this. God bless all of you. Looking forward to the next visit.
7/22/2023
Elizabeth M. VERIFIED CUSTOMER
I had an emergency 9 1/2 hrs from home. ( Cookeville Tn)
A wooden rafter in the middle of interstate 64 took out the tires of 8 vehicles. Mine being one of them. I had just purchased front tires from my local dealer. So I thought Nissan would be the best option to replace my tire. I called ahead and was towed there. I was in and out in no time. The courtesy and kindness I was shown was professional and personable. Thank you for helping me get home safely.
7/22/2023
Mike C. VERIFIED CUSTOMER
KIERAN, WAS EXCELLENT, IM VERY IMPRESSED WITH THE SERVICE AT YOUR DEALERSHIP!
V/R
Mike C
7/22/2023
Christopher K. VERIFIED CUSTOMER
I wish that your success depth could have identified my door lock problem.
7/22/2023
Olesya T. VERIFIED CUSTOMER
Tire rotation was completed and I was advised AFTER the service that it was NOT needed! It would have been helpful to know that BEFORE! Oil change was done in time promised. Very expensive and no incentives to bring the vehicle back to this location for service. We'll consider taking it elsewhere for simple maintenance.
7/21/2023
Norma F. VERIFIED CUSTOMER
Ben in the Service Department is very knowledgeable and always helpful
You are fortunate to have him as an employee
7/21/2023
Franklin Q. VERIFIED CUSTOMER
Everything was excellent.
Thanks
7/21/2023
Stacey J. VERIFIED CUSTOMER
Thank you
7/21/2023
Romulo M. VERIFIED CUSTOMER
Awesome customer service
7/20/2023
Delisha F. VERIFIED CUSTOMER
Everything went smooth and I was seen too straight away and the work was done in a professional and timely manner.
Job well done
7/20/2023
Don W. VERIFIED CUSTOMER
He did a excellent job and I would refer anyone him
7/20/2023
Lashawn B. VERIFIED CUSTOMER
Sure, I will complete the survey
7/19/2023
Jim L. VERIFIED CUSTOMER
Kieran was awesome. She was very helpful and knowledgeable about my Nissan. What a great asset she is. Thank you! Jim