Great service from Ben. HOWEVER, as I pulled in my garage my brakes screeched again! This is what I just had replaced! Hopefully it’s some “break -in” time and won’t happen again.
My other concern was that following my APPT my outside thermometer sensor was reading way off. It was at least 90 outside but my thermometer was reading 74!!
8/22/2023
David C. VERIFIED CUSTOMER
Ben the service advisor is always a pleasure to deal with and is always willing to help me on any way. Brian the service manager is always willing to help with my car problems in any way he can. These two guys is why I keep coming back for my repairs
8/21/2023
Christopher G. VERIFIED CUSTOMER
Great job as always. Thanks Ben
8/21/2023
Gladys C. VERIFIED CUSTOMER
Have a good day
8/21/2023
Phil N. VERIFIED CUSTOMER
Job well done. The team is fantastic
8/21/2023
George M. VERIFIED CUSTOMER
When I come in all call. Ben always greets me accordingly and dats important that he knows who I am. He keeps me informed on what's going on and let's me know if any additional services that needs to be performed. I'm highly pleased with the service I received from not just Ben but the service team as a whole
8/20/2023
Kay W. VERIFIED CUSTOMER
My tire got a bolt in it. Although it was late Friday evening Ben your service rep told me bring it in and they would try to get it done on Saturday. Lucky for me they were able to fix the tire and I had my car back by Saturday afternoon. I appreciate everyone involved for their excellent service.
8/19/2023
Tammy B. VERIFIED CUSTOMER
I had a sudden battery problem, in the midst of a very hectic day. They were wonderful in fitting me in, without an appointment and quickly solved my situation and got me back on the road. Very efficient and polite. Thank you.
8/19/2023
Melva S. VERIFIED CUSTOMER
Ben is absolutely an asset to your company. He is personable, and makes sure the customer is taken care of and satisfied. I give him an A +
8/17/2023
Tomeka J. VERIFIED CUSTOMER
Ben is amazing! I’ve been conversing with Ben for a few weeks now. I’ve had horrible experiences with Newport News Nissan. I decided to try my home town Williamsburg. Benjamin listened and responded with accuracy and professionalism. A true man of his word. He called back when he said he would and provided all the information without trying to take advantage of me. I will definitely starting coming to Williamsburg Nissan for all my car needs.
Thank you
8/17/2023
Ronald L. VERIFIED CUSTOMER
Ben is very good at his job ! Always a pleasure to deal with.
8/17/2023
Gayle F. VERIFIED CUSTOMER
Ben is a wonderful representative of your company. He answered questions and gsve me dome info.