After leaving the dealership for an oil change, the low oil light started flashing. When I brought my car back to the dealership one person said it didn’t have oil. So I left my vehicle from Saturday until, and on Monday I was told they put the wrong oil in my car.
6/15/2020
Carrie S. VERIFIED CUSTOMER
Fast, efficient, priced as quoted. Friendly, accommodating staff, especially Rasean (sp?).
6/15/2020
Elizabeth J. VERIFIED CUSTOMER
Bethany is wonderful; an absolute asset to Priority!
6/15/2020
Dean S. VERIFIED CUSTOMER
Kaeley and Kyle both did an excellent job....as always
6/14/2020
Eric M. VERIFIED CUSTOMER
Great staff and great service
6/13/2020
George P. VERIFIED CUSTOMER
5 star service and professionalism
6/13/2020
Cheryl B. VERIFIED CUSTOMER
As usual, they did an outstanding job. Excellent service. Thank you very much for shortening your survey. If you continue to send survey request like this one, I will continue to respond.
6/13/2020
Jamie T. VERIFIED CUSTOMER
KAELEY IS GREAT! She understands the customer and treats you like she would a family member. Im always taken care of and informed of needed service or recalls.
6/13/2020
Gulsanga S. VERIFIED CUSTOMER
The service in Williamsburg is very rod and sliders same like the person had my case today and the service manager is very rod I by never recommend Williamsburg .
6/13/2020
Shaunessy C. VERIFIED CUSTOMER
He was very pleasant and helpful
6/13/2020
Valery P. VERIFIED CUSTOMER
Great service dept. thanks to Roshawn he is always friendly and professional
6/12/2020
CARL D. VERIFIED CUSTOMER
Love the friendly people
6/12/2020
Robert W. VERIFIED CUSTOMER
Scheduled recall. Arrived at 10:00 was met and sat in waiting area for 45 minutes before I was told recall not available at this time. Really? They knew what I was there for.
6/12/2020
Mydron J. VERIFIED CUSTOMER
I brought my car in on may 25, 2020 and told them ny AC wasnt working and they replaced the COMPRESSOR oring and something else. On june 10, 2020 they tell me my condesor has a leak. IBDont understand why they didnt discover this on May 25th. Your sales mgr. Gave me a unnecessary difficult TIME on the 11th of June re: Loaner car for service .I went to possibly buy a car with your finance mgr. GOERGE AND HE WAS MISINFORMED WITH INFO BY OTHER DEALERSHIP AND GAVE ME WRONG INFO. I KNEW I WAS RIGHT. IT IS TOO MUCH TO MENTION IN THIS COMMENT SECTION. NEVER HAVE I SEEN THE REAL TRUE COLORS IN THIS PLACE B4.
YOU GUY'S HAVE LOST A GOOD CUSTOMER
6/11/2020
Carmelina T. VERIFIED CUSTOMER
Maddox was accommodating, kind and welcoming.
He was knowledgeable and courteous.
6/11/2020
ROBERT S. VERIFIED CUSTOMER
Always a good exsperince when i visit this establishment
6/11/2020
Jan H. VERIFIED CUSTOMER
Absolutely delightful! Great customer service! She is a star for your team!
6/11/2020
Dorsey K. VERIFIED CUSTOMER
Rosean provided outstanding customer service.
6/11/2020
Melva S. VERIFIED CUSTOMER
I was not expecting the new spark plugs put in my car would be so expensive. At the inspection in April it was recommended I get them changed. I did not receive an estimate and did not think to ask for one.most people I asked said the job would be about $150.00. It is not the fault of anyone there. I just did not expect the $590.00 price. The service was fine my initial reaction I felt over charged. The next time I will make sure I have an estimate.