Ms Phillips is one of the most personal professionals I have had the pleasure dealing with. She ALWAYS has a smile and takes her time in listening to the customers issues. Community Honda should be very proud of the job Charity does each and every day!
11/28/2021
Josue G. VERIFIED CUSTOMER
I was on my way to Orlando, FL from Houston TX, when my car broke down in Lafayette, LA at 10:30 pm. We found a hotel and my wife found Community Honda online. She made an appointment online for 7:30 the next morning. I had my car towed to Community Honda for an evaluation. Andrew Carder, the service adviser, met me by the tow truck and walked me through the process. I explained to him I was traveling to Florida for Thanksgiving, which was the next day. The mechanic diagnosed the car with bad A/C compressor. He found the necessary parts that morning and the mechanic team had me on the way by 1:30 pm. I am very impressed with their level of professionalism and by their efficiency in fixing my car so quickly. I was able to get to Florida on time and spent the Thanksgiving holiday with my family. I am very grateful and thankful I found Community Honda during my time of need.
11/26/2021
Ashton M. VERIFIED CUSTOMER
Consider having a phone charging station in the customer sitting area. My phone died and I needed to work on some things. I asked and they told me they had one but it was broken.
Having a phone charging ability would give added value to your already excellent service.
God Bless You! Ashton M
11/25/2021
Vernon B. VERIFIED CUSTOMER
Rachael gave excellent service, but QuickLane rotated the tires but did not check air pressure. Next day light went on and my tires were over 5 lbs. low. Considering you are rotating tires that have different pressure front and back this is more than an oversight.
11/25/2021
Jenny M. VERIFIED CUSTOMER
Matthew was awesome! I’m happy to fill out a survey!
11/25/2021
Whitney D. VERIFIED CUSTOMER
Very satisfied
11/25/2021
Vickie F. VERIFIED CUSTOMER
Very helpful, friendly & informative
11/25/2021
Maria F. VERIFIED CUSTOMER
He did a perfect job for always updating me about my vehicle. I would love to go back when it’s time for oil change. Thanks ????????
11/25/2021
Miranda C. VERIFIED CUSTOMER
The staff are very helpful and pleasant.
11/24/2021
Mindy B. VERIFIED CUSTOMER
Mr Fulton Hicks was our salesman and he was GREAT!! We will definitely refer our family and friends to him!! Thank you Mr Fulton!!
11/24/2021
Carmen L. VERIFIED CUSTOMER
I was glad that the Issue with my truck was taken care of in a timely manner.
11/24/2021
Ekiseh G. VERIFIED CUSTOMER
Rachel always provide excellent customer service. Very attentive and knowledgeable!!
11/24/2021
Andrea M. VERIFIED CUSTOMER
Very helpful very polite
11/24/2021
Gary W. VERIFIED CUSTOMER
Service was timely and personnel explained billing in a competent manner.
11/23/2021
Kenneth S. VERIFIED CUSTOMER
We keep returning to Community Honda because of the great service and friendly staff. Please continue the great service.
11/23/2021
Aaron D. VERIFIED CUSTOMER
Thank You
11/23/2021
Terri P. VERIFIED CUSTOMER
Rachel is always pleasant and very knowledgeable. Love seeing a consistent face!!! Give her a raise!
11/22/2021
Anna C. VERIFIED CUSTOMER
Everyone was very helpful and friendly
11/21/2021
Deborah C. VERIFIED CUSTOMER
Charity provided great service! Please give her a promotion.
The quality of the job was great and my vehicle was finished much earlier than I expected. All great. Thank you.
However - I found it extremely expensive. More than 800.00 for a little bitty camera and one mirror. Really?! I don’t understand why such a small thing should cost that much money.
11/21/2021
Angela M. VERIFIED CUSTOMER
I consistently have a great experience. I know that serving the public can be challenging but the staff you have go above and beyond to make sure they explain all information and demonstrate great customer service