Completely satisfied with service. Only problem was wait time but it seemed reasonable for the number of vehicles ahead of me. Did get another issue taken care of by Ken(finances). Enjoyed talking with Darrel (dealt with him to lease my car) and Bryan who remembered me when I leased vehicle. Friendly and heilful staff!
2/19/2022
Kay P. VERIFIED CUSTOMER
Courteous, efficient knowledgeable, polite and helpful!
2/19/2022
James G. VERIFIED CUSTOMER
Rachael is always my go to Service Advisor. She is extremely helpful, informative, and respectful.
2/18/2022
R And. VERIFIED CUSTOMER
Everyone was nice and service was what I was looking for.
2/17/2022
Sheila W. VERIFIED CUSTOMER
Very nice person. Always willing to help!!!!
2/17/2022
Steven S. VERIFIED CUSTOMER
Rachel kept us updated and calm after we hit something that ripped ou a air vent cover under the car! Thank you for the service experience!
2/17/2022
Kristy T. VERIFIED CUSTOMER
Awesome job. Was very pleased.
2/17/2022
Michael B. VERIFIED CUSTOMER
Rachel is excellent!
2/17/2022
Peggy S. VERIFIED CUSTOMER
Your service department is #1. And Charity is so informative every step of the way. You all really have an amazing service department
2/17/2022
Linda R. VERIFIED CUSTOMER
No comment
2/17/2022
Kevin A. VERIFIED CUSTOMER
Great job thanks
2/17/2022
Steve B. VERIFIED CUSTOMER
Great Service, very friendly attitude.
OUTSTANDING!!!
2/17/2022
Stephanie S. VERIFIED CUSTOMER
Rachel fully explained the B-1 Maintenance service and cost. She keep me updated on the progress. They even washed the car before giving it back. Always a pleasant experience.
2/17/2022
Quan L. VERIFIED CUSTOMER
Good job
2/16/2022
Anthony B. VERIFIED CUSTOMER
Rachel Is Always AWESOME ????????
And Y’all Do An AMAZING ???? Job Over There Y’allselves ????????
2/15/2022
Crystal B. VERIFIED CUSTOMER
Received coupon the day after service. And the wiper fluid was empty (not a drop would come out) just 2 days after service which completely had me questioning if actual service was completed since I receive a general letter with fluids and tires checked and I’m always encouraged to do extra service yet what I’ve paid for doesn’t seem to be consistently done. It’s been constant decline in service quality since community took over. It’s disappointing nearly each time there’s something. When Moss had it, the service was great and they ran car through the car wash each time. It’s the little things that end up becoming big things. I’m fairly tech savvy but can never seem to schedule oil change in the online system therefore just show up. I don’t appreciate that the my information is not protected by your company…. Simply putting in a phone number on your website can pull up a persons vehicle info on the website. It just doesn’t seem right. I’m all about efficiency but quality has been lost in the process unfortunately.
2/14/2022
Elena O. VERIFIED CUSTOMER
I did have to wait longer than what I expected.
2/13/2022
Tyrone B. VERIFIED CUSTOMER
Very satisfied with service in and out time.
2/13/2022
Cheryl D. VERIFIED CUSTOMER
I’m very satisfied I have been going in for 11 years. I trust no one else and no one else has worked on my car.