Matthew was great and got us taken care of quickly
10/22/2022
Terry H. VERIFIED CUSTOMER
I arrived a few minutes before five. I really appreciate the kind and quick service.
10/22/2022
Mary R. VERIFIED CUSTOMER
Miss Rachel kept me informed the entire time my car was being serviced. I had no hidden surprises. Will definitely be returning. She was excellent.
10/20/2022
Leeann D. VERIFIED CUSTOMER
It was ok
10/20/2022
Gayle G. VERIFIED CUSTOMER
Jon was prompt knowledgeable and displayed a helping attitude.
10/20/2022
Laura B. VERIFIED CUSTOMER
Thanks for keeping me updated in a timely matter.
10/20/2022
Shiloh M. VERIFIED CUSTOMER
Rachel is amazing at her job!!!
10/20/2022
Danielle S. VERIFIED CUSTOMER
Always great service
10/19/2022
Ginger B. VERIFIED CUSTOMER
In and out quickly—very easy! Even my salesman Donovan checked on me.
10/19/2022
Tina H. VERIFIED CUSTOMER
Very satisfied. With Matthew, & all the team that work on my car
10/17/2022
Janice C. VERIFIED CUSTOMER
He was super busy and he did his job very professionally. I observed him dealing with an unhappy customer and he handled it on point. When she left, she was happy and will probably be back.
10/17/2022
Terry B. VERIFIED CUSTOMER
Staff friendly and helpful!!
10/17/2022
Justin M. VERIFIED CUSTOMER
They replaced the wrong tire!
10/17/2022
Amy S. VERIFIED CUSTOMER
Matthew Bryan did nothing wrong. Every interaction I've had with him in the past two and a half years has been great. But someone put him in a very bad position. I requested a cabin filter replacement with my oil change. He noticed the price was unusually high, so he asked why, and he was informed that they put a charcoal filter instead of a regular filter. They never informed Matthew so he could ask the customer. I was blindsided by $80 charcoal filter felt like I was strong-armed into it...NOT by Matthew though. Matthew genuinely felt bad about it. He helped me out to the best of his ability. I told him this was really bad business practice for whomever made the decision to upcharge a service and not tell the customer...and not even tell Matthew! I have been satisfied with Community. Joel and Matthew are phenomenal. But, I will not be returning anymore for service or anything else. My cell phone number is ****-****-xxxx to discuss this further.
10/17/2022
Bhavin P. VERIFIED CUSTOMER
It was my first visit after moving to Lafayette. I wasn’t satisfied with the pricing structure. While the competitors have tire rotation and oil change at an average of $45, I was charged $85 for it.
10/16/2022
Brenda S. VERIFIED CUSTOMER
Rachael is always a pleasure to deal with.
10/15/2022
Tabitha T. VERIFIED CUSTOMER
I love everyone there! It feels like family each and every time I go! Awesome service!
10/15/2022
Gordon R. VERIFIED CUSTOMER
The tech should not have messed up the recall job. It took 10 days to get my car back and there was nothing wrong to begin with. But I am very grateful for the loaner. Jon was very diplomatic and did the best he could out of a bad situation
10/14/2022
Emmanuel O. VERIFIED CUSTOMER
This is easily the worst service I have ever received. It took 3days to get my car diagnosed and I was asked to wait another 3days before it can be fixed. I could not wait that long, came to pick up my car and discovered that the drivers side window power switch has been damaged by your technicians. I have been a long time customer and this experience was truly the worst. I wish you guys the best.
10/14/2022
Tionee Dej. VERIFIED CUSTOMER
Mr. Myers was exceptional on our service on 10/12. He was by himself and he did a great job on taking care of us and the other customers at hand.