They did a very good job on my truck and it runs good now
2/1/2023
Becky M. VERIFIED CUSTOMER
Brought vehicle in for oil change. They said it was done, but upon returning to pick it up, we’re presented with a laundry list of recommended repairs they never mentioned. Could have had a lot of it fixed while it was already there. As it is, we’re inconveniently having to schedule another service appt. At another dealership this time, since our son is taking it back to college with him. Would have appreciated the opportunity to take care at least some of these items on the spot.
1/29/2023
Christine S. VERIFIED CUSTOMER
I didn’t think the windshield wiper was going to cost $133.00
1/27/2023
Dustin A. VERIFIED CUSTOMER
Best service department this side of the Mississippi.
1/22/2023
Veronica R. VERIFIED CUSTOMER
The lines that used to appear in my back up camera now doesn’t appears. Hopefully you can help me to figure out what happened ????. I already tried to change it at the “settings of the rear camera” but didn’t worked
1/22/2023
Bret H. VERIFIED CUSTOMER
None
1/22/2023
Blane K. VERIFIED CUSTOMER
Service is good but it takes a little longer than it should.
1/18/2023
Sue B. VERIFIED CUSTOMER
Had very good service!! Thank you!!
1/18/2023
Jason F. VERIFIED CUSTOMER
It was fast and nice people
1/16/2023
Kessler Funeral. VERIFIED CUSTOMER
Shawn in the service department (as well as the whole Team -they actually work together to get the job done, imagine that-) were Awesome like always.
Shawn always strives to not only get things done but to do it in an efficient, effective and customer friendly manner.
We have used many different dealerships throughout the years and our Favorite, go-to (despite not living in Carroll, we will drive for good service and a job well done has been Champion for a while now and mostly due to Shawn).
Can't say enough. I have multiple health issues and in a business like ours (funerals) you can't really plan much, but thanks to Shawn"s (and the teams) customer centered service this is less daunting.
And of course there tends to be an issue here and there but they try to make it right.
This is also a sign of good management! Empowerment, a good and healthy work environment and management support make All the difference.
Thank you,
Angela Kessler
****-****-xxxx
1/14/2023
Dale R. VERIFIED CUSTOMER
Always great service
1/13/2023
Michael P. VERIFIED CUSTOMER
Ryan is great! A pleasure to work with.
1/12/2023
Community Oil. VERIFIED CUSTOMER
Thanks. Bev Kanne
1/12/2023
Debra L. VERIFIED CUSTOMER
At Champion Ford, they have the best team to help their customers including myself!!! They go above and beyond to create a great experience!!! We’re lucky to have all of them in our community!! I’m thankful!!!
1/7/2023
Loren B. VERIFIED CUSTOMER
Shawn responded immediately to ensure my Ford would be seen the same afternoon I called. He is always friendly, a great listener and professional. Top notch service every visit!
1/6/2023
Donna S. VERIFIED CUSTOMER
He is always easy to talk to and always very friendly!!
1/3/2023
Shayne P. VERIFIED CUSTOMER
Great service!! Service staff is always great to work with!
1/1/2023
Donna S. VERIFIED CUSTOMER
I was very satisfied,I had a recall to be done.He said it could be done the next day
And I also needed them to look under the car to see if everything looked ok because I had gone in the ditch with snow in it! Thank goodness we could drive out of it . The mechanic said it was fine . Thanks so much the men were very friendly
12/31/2022
Jason S. VERIFIED CUSTOMER
Did great
12/31/2022
Brad C. VERIFIED CUSTOMER
Thank you, very knowledgeable. Heard him explaining to other customers and he knows his stuff.