Michael greeted me when I pulled into the service bay by name and asked if I needed a ride back to work or something udid I plan to wait. He said I would be ready to go in one hour and he kept that promise and adjusted my lights besides the oil change tire rotation in the stated time. Very pleased with with service appointment.
9/12/2023
Calvin T. VERIFIED CUSTOMER
Great job
8/17/2022
Melinda L. VERIFIED CUSTOMER
Always such a joy to come in there everyone is so friendly and willing to assist.
8/16/2022
ACELINA C. VERIFIED CUSTOMER
Very satisfied, staff perform an excellent job and were welcoming.
8/16/2022
Kenton R. VERIFIED CUSTOMER
Thank you
8/14/2022
Melvin S. VERIFIED CUSTOMER
Mike G and Layton N were VERY helpful, friendly, and cared about MY experience at Kia of Abilene. I highly recommend this service department!!!
8/14/2022
Manuel P. VERIFIED CUSTOMER
Fast service, great customer service. They kept me updated with my vehicle and went above and beyond. Definitely look forward to coming back next time.
8/13/2022
EDWIN H. VERIFIED CUSTOMER
Very professional nice very straight forward. Would recommend him to anyone.
8/12/2022
Kevin S. VERIFIED CUSTOMER
The service personnel were very professional and courteous. The work was completed before the actual time that they quoted. Very happy with Kia of Abilene.
8/12/2022
Jay G. VERIFIED CUSTOMER
Always satisfied with my service experience at Kia of Abilene. Customer service is beyond exceptional.
8/11/2022
Carol C. VERIFIED CUSTOMER
Samuel Norris has been a life saver. I've had to go several times to get my air looked at and he has let me come in super early before they get too busy. He is always quick to get me in and keeps me updated on what's going on. Your team has been speedy with the whole process...made it so much easier. I bought a Toyota right across the road and I dreaded going to their service department because it was an all day ordeal. Not here...thank you.
8/10/2022
Louis D. VERIFIED CUSTOMER
Satifed
8/10/2022
Theresa B. VERIFIED CUSTOMER
Awesome service
8/9/2022
Regina W. VERIFIED CUSTOMER
I just needed my state inspection done, but he was very nice and had it done in about 15 minutes
8/9/2022
Patrick G. VERIFIED CUSTOMER
always great service
8/9/2022
Vickie K. VERIFIED CUSTOMER
Thank you for taking care of both my kias
8/9/2022
Jason I. VERIFIED CUSTOMER
Everyone at this dealership is amazing! Best customer service and support, hands down!! Highly recommend
8/8/2022
Kathryn C. VERIFIED CUSTOMER
Loved Michael’s attentive demeanor and great care of my Kia!
8/7/2022
Edward C. VERIFIED CUSTOMER
Mike is outstanding!
8/7/2022
Larry M. VERIFIED CUSTOMER
Running better than it has in a long time. Must of had that hose leaking vacuum for a while.
Thanks for fixing it.