I told the service man that my cigarette holder wasn’t a keeping a charge. As a result he didn’t tell me it would cost and additional $50 for labor just to replace the fuse then I got charged $6 for the fuse. The service was $413. I just feel like the extra $50 plus the fuse was excessive and needed to be told up front.
5/6/2021
Dennis H. VERIFIED CUSTOMER
Good Job as Usual.
5/1/2021
John W. VERIFIED CUSTOMER
Josh was amiable,present and a true professional.
5/1/2021
Timothy C. VERIFIED CUSTOMER
Professional knowledgeable and quick
A very enjoyable service experience
5/1/2021
Cathy M. VERIFIED CUSTOMER
Great customer service as usual.
5/1/2021
Jorge P. VERIFIED CUSTOMER
Adviser and the team responded to my requests
5/1/2021
Gerald B. VERIFIED CUSTOMER
Excellent service
4/30/2021
William G. VERIFIED CUSTOMER
Lexus always offers superior vehicles and service.
4/30/2021
Jeffrey K. VERIFIED CUSTOMER
BJ ‘s awesome & very helpful
4/30/2021
Debra M. VERIFIED CUSTOMER
I’m not sure I would buy a car anywhere else. Everyone is so helpful and nice.
Best service and total professionalism. The lounge is nice too. Thanks
4/29/2021
Saager S. VERIFIED CUSTOMER
A pleasant experience as always. Mungenast is the only place I’ll ever buy a Lexus from! We will see if I ever buy another again haha
4/29/2021
Brooke R. VERIFIED CUSTOMER
As always, a wonderful experience with your service department and Josh. I will never go anywhere else.
4/29/2021
Cathy S. VERIFIED CUSTOMER
Interested in a GX in white with sepia perhaps 2017 . Great service ! Thank you ! It’s take a village to be successful in the people business ! Munganast has created a fantastic village of care
4/29/2021
Bakr S. VERIFIED CUSTOMER
Excellent
4/29/2021
David L. VERIFIED CUSTOMER
Was fast and easy
4/28/2021
Janet K. VERIFIED CUSTOMER
Always good.
4/28/2021
Judith M. VERIFIED CUSTOMER
BJ is exceptional. I request him as my service advisor frequently, if he is available.
Thanks,
Judy Miller
4/28/2021
Debra J. VERIFIED CUSTOMER
Marty takes great care of my familiy’s autos! We really trust him and enjoy working with him!!