Mr. Granados was efficient and courteous in trying to service my car. A part has been ordered which you did not have. Hope it’s not in a ship in Long Beach.
4/20/2022
Cesar M. VERIFIED CUSTOMER
Every one was very helpful thank you
4/20/2022
Ileana F. VERIFIED CUSTOMER
Great customer service!
4/20/2022
Patty C. VERIFIED CUSTOMER
Joseph was so polite and helpful, I didn’t have an appointment but he still made me feel welcome and he would be glad to fit me in. I was there for a recall, he also checked in to see if I needed anything. Super nice guy and excellent at customer service!!
4/20/2022
Elizabeth A. VERIFIED CUSTOMER
James B. is an exceptional part if your Honda team! Thnx
4/20/2022
Branson T. VERIFIED CUSTOMER
Mark is great, no complain. But the service porter change my service arrangement to serve other vehicle owner first, made me wait much longer for service even though I came earlier than other customers. Very disrespectful!
4/20/2022
Gregory R. VERIFIED CUSTOMER
Joseph was excellent and explained the service needed.
4/20/2022
Alexxis M. VERIFIED CUSTOMER
Great customer service!
4/19/2022
Josaphine M. VERIFIED CUSTOMER
Joseph provided excellent service!
4/19/2022
Greg D. VERIFIED CUSTOMER
Excellent customers service! Appropriate language and respect.
4/19/2022
Fredy A. VERIFIED CUSTOMER
Thank you so much for taking me without an appointment I really appreciate it
4/19/2022
Hui H. VERIFIED CUSTOMER
Mark was nice and courteous. But
he was rushing through a things.
I know the service Dept. is short staffed, costs are going up,
and you want to keep up selling but still
slow down a bit so I can ask some questions
(and let you upsell). If I don’t understand something, it’s hard
for me to justify paying for expensive maintenance items!
4/19/2022
Carlos M. VERIFIED CUSTOMER
Exceptional
4/19/2022
Patricia M. VERIFIED CUSTOMER
Thank you!
4/19/2022
Ruben A. VERIFIED CUSTOMER
Jim Boyd is the best, will always use Metro Honda because of his diligence to details and excellent customer service
4/19/2022
Guadalupe M. VERIFIED CUSTOMER
Professional and courteous.
4/17/2022
Helen P. VERIFIED CUSTOMER
This is my second Honda I’ve purchased from you. Your customer service has always been exceptional. Gary is always professional, kind, thorough always with a smile. He keeps me informed of the status of my car. He makes sure my car receives the best .
Thank you Gary for the exceptional work.
4/17/2022
Elisa V. VERIFIED CUSTOMER
He gave amazing customer service and I plan on asking for him in my next car service.