Wonderful as usual. You always hear how dealership will always be expensive for service- I have found the exact opposite with metro Honda. This particular job was actually. 1/3 of the cost of what a local mom and pop was going to charge me and oropbably not for Honda parts.
Tommy has always been honest with me about what actually needs to be fixed and what work we can save for later!
I appreciate both their excellent work and their honestly.
12/21/2016
VANESSA S. VERIFIED CUSTOMER
Thomas Owen was very polite, and explained everything to me so that I fully understood why my car battery was losing charge. And also I got some great info on how . To prevent it from happening again.excellent customer service
12/21/2016
KELLEY M. VERIFIED CUSTOMER
Metro Honda was polite, quick, and efficient. I appreciated their service and being treated well as a customer. Thank you!
12/21/2016
MANUEL G. VERIFIED CUSTOMER
Good service thank you
12/21/2016
POLLYANNA W. VERIFIED CUSTOMER
Gordon was very prompt in answering and addressing all my questions, thank you!
12/21/2016
HEIDI C. VERIFIED CUSTOMER
Tire pressure light is now on.
12/21/2016
THOMAS B. VERIFIED CUSTOMER
Completely satisfied!!!!
12/21/2016
LUIS Z. VERIFIED CUSTOMER
I love the service, And also Patrick is a sweet super guy.
12/21/2016
ANGELA H. VERIFIED CUSTOMER
I made an appointment & it did not matter because too many customers & not adequate time given for each appointment. Next, no cookies in waiting department. Only coffee which I do not drink, should offer other beverages and especially it being around the holidays, there should've been more offered & not out of the vending machine. Customers are already spending enough money. When asked if I wanted windshield wiper blades replaced, not in stock! Check first if in stock before offering to customer. The only good thing was my service man, Gordon Jackson. Nothing against him, he tried to do his best but you need to schedule your appointments and non-appointments more timely. I seriously do not know if I will be back for service or to buy a car as I really feel that you do not appreciate the customer. Sad to say
12/21/2016
ELVIRA M. VERIFIED CUSTOMER
Good service and he explained what he did!
12/21/2016
NELIDA D. VERIFIED CUSTOMER
Henry was very helpful and professional
12/21/2016
STEVE J. VERIFIED CUSTOMER
I only go to this Honda because of this service guy he is always wonderful and gets me in and out for service every time
12/20/2016
BRITTANY S. VERIFIED CUSTOMER
Tommy is always helpful and honest about what services my car needs. His customer service goes above and beyond, which is why I continue to go to Honda for my car services. Thank you, Tommy!!!
12/20/2016
SARA S. VERIFIED CUSTOMER
Vance gave amazing customer service!! My car needed a recall computer update and an oil change and Vance was able to have them done the same day! He saved me 2 trips. He was super friendly and I highly recommend him to anyone I know who comes here. Thank you Vance!!
12/20/2016
CLAUDIA R. VERIFIED CUSTOMER
Tommy is always very nice and caring. That's why I always try to make my appointments with him. I always get excellent customer service and I know that my car is well taken care of at metro Honda. Thank you.
A happy customer
12/20/2016
OFFIE P. VERIFIED CUSTOMER
She was very professional and helpful. I was very dissatisfied last time I was there and this would have been my last trip to your dealership if she did not deliver good service. Because of her performance today, I will be bringing back my car to your place. She did an excellent job.
Thank you, Sandy!
12/20/2016
**** K. VERIFIED CUSTOMER
Have always had good experience, with Metro Honda, this time was no different .Thank you
**** K
12/20/2016
JESUS C. VERIFIED CUSTOMER
Always great service,that's why I keep coming back
12/20/2016
JOHN C. VERIFIED CUSTOMER
There was a comfortable, no pressure, yet competent presence among the staff that serviced me today in the mid-afternoon when my battery had died and coincidentally I needed basic service. Thank you!
12/20/2016
OTEKA A. VERIFIED CUSTOMER
Service with a delightful smile.Answered all my questions.Offered shuttle ride to the mall.Call when car was ready. Satisfied customer!Mr.Tony M (manager of service dept.) Thank You...