Metro Honda Auto Repair Service

He's awesome!!! Very professional and super friendly!!!

Thank you!

Knowledgeable with great customer service skills.

Joseph king is very informative and a great Honda service advisor

Thomas was fantastic. His knowledge on the Airbag inflator issue made the work and reason for the change much more clearer. He displayed a high level of professionalism when dealing with us that is respected and appreciated . We'll be back to have our Hondas serviced at Metro, and we'll seek out Tommy on our next return trip. Thanks again Tommy!

Sandy is so friendly and helpful, and remembers your name.

They did a great and fast job. Thank you HONDA

Very friendly efficient and professional service.

I will return for future services

Joseph is great to work with. The only negative was that the paper that is normally placed on the floor mat must have slipped, because there's a grease stain on the carpet.

Excellent service

Sandra was very friendly and efficient.

Excellent. Less time than I was told.???? Thank you. Respectfully, Juergen

Car was done when he said it would be!

Still having same issue with the radio. Mechanic said he did a soft ware update, did not correct the issue.

Joseph King was awesome from the moment I walked in to the moment I left

I took my car in because my A/C wasnt working. A few hours after dropping it off they call me and told me what was wrong with my vehicle and what part I needed to replace and the price. After thinking about it for a few minutes I decide to go ahead with the service which cost around 430 a few hours later they called me and said my car was ready thag they had been running the A/C all day and it was working great. I pick up my car, get in, and turn on the A/C and notice that its still not working. I then proceed to drive around the area hoping it would start to cool down. After about 10 minutes it didnt cool down so I return to the service department and let them know what is going on. They take my car back in and not even 5 minutes later they tell me that what they had fixed wasnt the problem that it was something else and that the part would cost me an additional 500 aside from the 430 I had already paid for nothing. After complaining to John he just pretty much stood there and didnt say anything or offer any resolution. Later on that day my uncle whos name is also on the car title went to speak to them and all they could tell him was 'thats how we work' that is a pretty deceitful way of working if you ask me. I am so upset and hurt that they would take advantage of people and take their money that way for a service and then return the car with the same issue and not even offering an apology or anything to resolve the issue. If this issue is not resolved I will be taking this issue to corporate and anyone else I have to and make my voice heard because what your service department did is not acceptable. I paid for a service which I didnt receive. You just wasted my time and money.

Great service and john was very helpful????

Outstanding service. I see managerial roles in John's future ;) thanks for great service!

He was very understanding and he took his time to get to know what I need for my car