Michael Tran is very courteous and also detail oriented . We discuss if its important to also replace the Fakra cable recall , And it confirmed my decision not to do it , running the risk of my Acura infotainment . He was punctual in informing when the service has been done , Awesome job !!!
1/9/2025
Jaclynn B. VERIFIED CUSTOMER
Michael was very knowledgeable and helpful. Keep him on board!
1/9/2025
Jimmy N. VERIFIED CUSTOMER
Michael provided excellent service today. I couldn’t be happier.
1/9/2025
Mark G. VERIFIED CUSTOMER
Thanks Michael for your assistance and quick response to our recall. Happy to give you and your team 5 stars. Best regards Mark.
1/9/2025
Jose C. VERIFIED CUSTOMER
Hi Brian you get my EXCELLENT!! Without questions it was an amazing experience my car was serviced so fast that I could not believed it I was pleasantly surprised your team knocked out of the park great job thank you so much Brian.
1/9/2025
Jonathan L. VERIFIED CUSTOMER
Tire rotation that I specifically requested when coming in for maintenance service was not done for the second time. First time I went in for the regular maintenance service was not done either. My tires are marked and I know that they were not rotated both last time and this time. Disappointing as the first time I thought was just a fluke and that they just forgot; this second instance of it not happening shows that it’s being ignored and assumed the customer wouldn’t know. Tire tread reading also seems strange as comparing the tire tread reading from the first service and current service indicates heightened rear tire wear despite being a FWD car. Can’t tell if inspections are even being done at this point.
1/9/2025
Reynaldo N. VERIFIED CUSTOMER
Service was excellent. Prompt, thorough, professional and friendly.
1/9/2025
Harris J. VERIFIED CUSTOMER
Excellent
1/9/2025
Dale H. VERIFIED CUSTOMER
NO
1/8/2025
Juan F. VERIFIED CUSTOMER
Just the price of parts is too high....
1/8/2025
George N. VERIFIED CUSTOMER
Thank you Mike Tran and Weir Canyon Acura for an excellent service on my 2004 RL. I”ll take it back for additional service as needed. Thank you very much.
1/8/2025
Troy L. VERIFIED CUSTOMER
Excellent experience!
1/8/2025
Russell M. VERIFIED CUSTOMER
Brian provided fast and efficient service for my car on January 6. I had the 5000 service plus new filters and it was done in less than one hour .????
1/7/2025
John M. VERIFIED CUSTOMER
Brian is very professional and polite. Management should proud to have this caliber of staff in their employment.
1/7/2025
David C. VERIFIED CUSTOMER
This is was not my first visit to your dealership for service and I can honestly tell you one of THE main reasons is Michael Tran. He’s a huge asset to your company—his professionalism and genuine caring attitude likely keep more customers than just me, coming back. Well done Michael, and thank you for all your help on my service needs!
1/5/2025
Karen L. VERIFIED CUSTOMER
Brian ALWAYS provides A+++ service
1/5/2025
Michael B. VERIFIED CUSTOMER
Outstanding customer service. Minimal wait time.
1/4/2025
Bernadette R. VERIFIED CUSTOMER
Michael was very friendly, communicative and timely.