I will be rating you as excellent, thank you so much again!
1/30/2026
Paul C. VERIFIED CUSTOMER
Everything was awesome! Many thanks, Brian and Weir Canyon Acura!
1/29/2026
Matthew K. VERIFIED CUSTOMER
No. Brian’s awesome.
1/29/2026
Reynaldo O. VERIFIED CUSTOMER
Excellent
1/28/2026
Greg P. VERIFIED CUSTOMER
I appreciate Brian's help and thank you for the loaner car.
1/28/2026
Laura B. VERIFIED CUSTOMER
The service I had received today was beyond excellent and had succeeded my expectations!!
1/28/2026
Joan L. VERIFIED CUSTOMER
You are always so friendly and helpful!
1/27/2026
Bonnie H. VERIFIED CUSTOMER
Brian is the best! There’s no one else I trust my car with. Always provides excellent service and squeezes me in with my busy schedule. Happy and longtime customer :)
1/26/2026
Roger W. VERIFIED CUSTOMER
I buy Acura because of the tremendous service, professionalism, and responsiveness provided by Brian.
1/24/2026
Greshawnda C. VERIFIED CUSTOMER
Excellent communication. Very honest and reliable.
1/24/2026
Michael J. VERIFIED CUSTOMER
Brian is awesome. He is always great when I bring either of our Acuras in for service. Totally trust him and I am thankful he is our service adviser.
1/24/2026
Kent M. VERIFIED CUSTOMER
I live only eight miles from an AutoNation Acura dealership in Torrance. But they ****. So I drive nearly fifty miles each way to take my 2017 RDX Advance Package Acura from Redondo Beach to Weir Canyon Acura for service. Even if I only seek an oil change, that's where I go.
Keeping my RDX running great matters to me.
Brian Tritz is the best.
For as long as Brian is there I will be there too.
1/24/2026
Timothy K. VERIFIED CUSTOMER
So grateful for Jesus Avalo, diagnosed issues, gave fair and detailed estimate, communicated well through day and was excellent at pick up. Total satisfaction
1/24/2026
George H. VERIFIED CUSTOMER
Brian at Acura Service has been absolutely fantastic for several years now. He is consistently honest, kind, and accommodating, and I trust his guidance when it comes to maintaining my car. Thanks to his attention to detail and transparency, I’ve had minimal issues over the years and always feel confident that my vehicle is being taken care of properly. Brian goes above and beyond, and his professionalism and genuine care make every service visit a great experience. Acura is lucky to have him.
1/23/2026
Linda C. VERIFIED CUSTOMER
Like always great service
1/23/2026
Isaac G. VERIFIED CUSTOMER
Excellent plus!
1/22/2026
Salvador O. VERIFIED CUSTOMER
Jesus provided excellent service, kept me informed.
I appreciate your assistance.
1/22/2026
Kimberly Dawn/Harvey. VERIFIED CUSTOMER
I felt the service itself was good; however, all notifications were handled by email, and I would have appreciated a personal phone call. Additionally, when I had my car towed in, it would have been helpful for someone to acknowledge me and let me know they would be with me shortly.
At that time, another service advisor appeared rushed to leave for lunch, and several people walked by while I was standing there with the tow truck driver, yet no one offered assistance. As someone familiar with customer service in this industry, I feel the overall communication and customer acknowledgment could have been better.