I received outstanding services on 12/31/22 for my Tag Renewal and again on 01/03/23 for suggested brake pad replacement/service & 1 gasket (under warranty). Karina Rubio was my service agent on both occasions; To say she was outstanding is a understatement. She provided timely, professional service that I've come to trust when seeking maintenance at Norm Reeves. I couldn't be happier to continue doing business at Your dealership.
Sincere Regards,
Marva E. Jefferson
1/5/2023
Michael S. VERIFIED CUSTOMER
Alex Shuster was very professional. I admit I had sticker shock at the cost of a headlight though. I’m still Team Subaru, regardless
1/1/2023
Charles A. VERIFIED CUSTOMER
Appreciated the communication before, during and after the service.
12/31/2022
Kevin T. VERIFIED CUSTOMER
Great dealership
12/30/2022
Wayne A. VERIFIED CUSTOMER
Alex in service rocks! Once again he performed above and beyond. You salesman Glen also quite excellent.
12/29/2022
Johanna R. VERIFIED CUSTOMER
Received good customer support.
12/29/2022
Victoria C. VERIFIED CUSTOMER
Chris Pinedo and his team are so awesome! The whole NR team is the best!!!!
12/29/2022
Joe H. VERIFIED CUSTOMER
Good service. More expensive than I had expected.
12/29/2022
Joel J. VERIFIED CUSTOMER
April was very helpful. Thanks y'all!
12/28/2022
Adrienne S. VERIFIED CUSTOMER
Alex Shuster (service coordinator) was very polite, helpful, and kept me apprised of the status of my repair.
12/28/2022
Linda A. VERIFIED CUSTOMER
Alex has serviced my Forester on two occasions. He is friendly and makes me feel comfortable. I wish I could draw him every service visit.
12/18/2022
Gregory B. VERIFIED CUSTOMER
Great service
12/16/2022
Nancy C. VERIFIED CUSTOMER
I was disappointed to have to come back to have some changes corrected.
12/16/2022
Candice M. VERIFIED CUSTOMER
The team was fast and friendly! They got me in and out within an hour which I’ve never been able to do at any other Subaru dealership around DFW!
12/14/2022
Paul H. VERIFIED CUSTOMER
Efficient work!
12/14/2022
Donna S. VERIFIED CUSTOMER
Great service and quick. Everyone is so friendly and professional. They listen to what you say and will find the answer.
12/13/2022
Erin V. VERIFIED CUSTOMER
Excellent service today. I must have been mistaken and thought I was told you were open till 4 and I had to be there before 3, but it was 3 and 2. I showed up at 2:20 and your team still took me in for a quick service and even gave me new wipers under warranty! The waiting area was nice and stocked with snacks for my 7 year old and comfortable my 5 year old to fall asleep! ???? ha ha Thank you again!