I'm thoroughly impressed with Alex/Mr. Subaru! From scheduling to pickup, he demonstrated exceptional professionalism, expertise and genuine care, truly above and beyond! His commitment to excellence shines through, salute to you, sir. I can definitely entrust my vehicle to him in the future and I will highly be recommending him others.
-Sean
11/2/2024
Michael K. VERIFIED CUSTOMER
Great service
10/31/2024
Erroll S. VERIFIED CUSTOMER
Thank you Sandra for the loaner vehicle and all the updates on my vehicle.
10/31/2024
Chance Y. VERIFIED CUSTOMER
Jesus saves…customers from painful insurance situations!
10/31/2024
Stefan H. VERIFIED CUSTOMER
Everything went well.
10/30/2024
Diana M. VERIFIED CUSTOMER
Alexander was great! Always great and quick service
10/29/2024
Deborah C. VERIFIED CUSTOMER
K
10/27/2024
Juan D. VERIFIED CUSTOMER
Great service!
10/26/2024
Steven G. VERIFIED CUSTOMER
Good job!
10/25/2024
Terry R. VERIFIED CUSTOMER
Always pleasant, thorough and efficient.
10/24/2024
Joseph M. VERIFIED CUSTOMER
Nicely done ?
10/22/2024
Julian G. VERIFIED CUSTOMER
Quick. Easy. No hassle.
10/22/2024
Kevin U. VERIFIED CUSTOMER
Jesus Herrera was great!!
10/20/2024
Vonda T. VERIFIED CUSTOMER
Jesus was a fantastic service man. Thanks for taking good care of me.
10/20/2024
Leo A. VERIFIED CUSTOMER
I've been to this dealership several times for services. This was the first time visiting service where I felt very "sold" to, the service tech was very pushy on trying to "upsell" me on services, where I exactly knew what I wanted to do while visiting (oil change and tire rotation).
Additionally, she brought to my attention that I needed brakes done, but she threw a scare tactic at me if I dont do them now, It'll be more expensive later. I recognize the importance of doing brakes, so I was willing to do them. I asked if i could use an additional coupon for the brake service (I was using one for the oil change) and she said it was only one offer per customer, so I told here, I'd come back to visit and do the brakes tomorrow.
I dont know why she couldnt accept the 15% off coupon to do the brakes, but if it's a system thing, there should have some ability to override.
I've owned 5 Subarus and have purchased 2 from this dealership. I'm used to the professional service that Alex Schuster would provide me and my family but this time, I was not pleased with how Sandra treated me during this visit.
Needless to say, I wont be bringing my vehicle back to this dealership (even though its the closest) for service.
10/19/2024
Christopher R. VERIFIED CUSTOMER
Manager is awesome. Give that guy a raise.
10/19/2024
Sean H. VERIFIED CUSTOMER
Sandra is awesome! It’s always a pleasure working with her and Norm Reeves Subaru.
10/19/2024
Duarte H. VERIFIED CUSTOMER
Staff was great! Exceptional experience!
10/17/2024
Francis T. VERIFIED CUSTOMER
Chris and team and pleasant, professional and prompt.
10/17/2024
Karen L. VERIFIED CUSTOMER
Thank you for the services on my vehicle and taking the time in checking everything out.