As always I was very satisfied, the service Dept goes above and beyond. Anthony took good care of me and answered all my questions.
6/19/2021
Susan S. VERIFIED CUSTOMER
Long appointment due to repair staff shortage.
6/19/2021
John G. VERIFIED CUSTOMER
Professional service as always
6/19/2021
Barbara F. VERIFIED CUSTOMER
Very Friendly
6/18/2021
Arleen L. VERIFIED CUSTOMER
Chuck is always pleasant and accommodating. He’s an asset to your dealership.
6/17/2021
Sarah K. VERIFIED CUSTOMER
Customer service was outstanding. Each step
Of the process I was called and updated.
6/17/2021
Larry R. VERIFIED CUSTOMER
Waited two hours and was told the part wasn’t available
6/16/2021
Dolores B. VERIFIED CUSTOMER
I have been a Toyota customer since 1986 which should be an indication of approval of both cars' performances and satisfaction with your service departments.
6/16/2021
Joanne W. VERIFIED CUSTOMER
Made a 8:00 am appt . To fix a tire leak. It took 2 hrs to patch a tire . I couldn’t believe it. Someone said Thay dont get to work till 9 or so . So why did the appt . Person told me to come in at 7 or 8 I said 8 am and know one fix a tire leak till 9:40 am I had other appt . To get to o
6/16/2021
Jim O. VERIFIED CUSTOMER
Joe’s great!
6/16/2021
Josefito D. VERIFIED CUSTOMER
Charles is a good service advisor.
6/15/2021
Glenn E. VERIFIED CUSTOMER
Another good experience. Thanks Mike. Thanks Toyota of Runnemede.
6/15/2021
Terrence S. VERIFIED CUSTOMER
Lenny was very knowledgeable and explained the process well.
6/15/2021
Alice C. VERIFIED CUSTOMER
I spent some time with the sales dept . They are looking for a hybrid for me . Supply is sparse all over . Service dept person Joe was very nice and easy to work with
6/10/2021
John B. VERIFIED CUSTOMER
I notified them that my Highlander drops my hands free calls. They informed me that they did a software update and the technician tested the connections. The first call that I had after the service disconnected after 5 minutes. In a state where you must use a hands free devices this has become difficult in my Highlander. I own a Toyota Camry and I also rent Toyota’s when I am traveling and I never experience problems with them so it is not my phone. I was informed that I would have to set up a new service appointment to address the problem.
6/9/2021
Kim K. VERIFIED CUSTOMER
Communication and service were top notch
6/9/2021
Jaqueline M. VERIFIED CUSTOMER
Chuck has been always the professional
6/9/2021
Mildred S. VERIFIED CUSTOMER
Great service thanks
6/8/2021
Mitchell R. VERIFIED CUSTOMER
Chuck was great. Thanks.
6/8/2021
Kathleen G. VERIFIED CUSTOMER
Chuck is attentive, professional and responsive His excellent customer service and recovery skills are great assets to Toyota. Meeting and going beyond expectations is the main reason that I continue with servicing my car there!