As always a fantastic job done! Always fast service and very thorough! Will always come back for service on our vehicles!!
3/26/2021
Bessie N. VERIFIED CUSTOMER
Adam is a very personable person and offers a good explanation of the car findings along with recommendations.
3/25/2021
Jeffrey P. VERIFIED CUSTOMER
The service team at Andy Shaw are fantastic. They are most helpful and always available with any questions I may have. I TRUST them completely!
3/24/2021
Renee C. VERIFIED CUSTOMER
You are the best
Thank You
3/24/2021
Kendra H. VERIFIED CUSTOMER
Adam is great. He is always very knowledgeable and courteous. It's always a pleasure to work with him.
3/23/2021
Nathan R. VERIFIED CUSTOMER
The service department was nice and courteous. I was not comfortable going into the office due to employees and customers not wearing masks.
3/21/2021
Nancy A. VERIFIED CUSTOMER
Great service dept. The whole dealership is great.
3/19/2021
Rory J. VERIFIED CUSTOMER
My appointment went smoothly from me checking in to bring service as I waited and getting my car back. It was a quick process
3/18/2021
Randi V. VERIFIED CUSTOMER
Minor issue. Just noticed when I got home that the valve stem caps on the passenger side of the car are missing from both front and back tires. The driver side caps were both very loose and ready to fall off.
3/15/2021
Beverly B. VERIFIED CUSTOMER
She Did A Great Job.
3/12/2021
Kenneth N. VERIFIED CUSTOMER
Renay was friendly and helpful.
3/11/2021
Kathleen S. VERIFIED CUSTOMER
Renay does a great job and is a valued member of the service team. Keep up the great work.
3/10/2021
Mary B. VERIFIED CUSTOMER
Excellent customer service
3/10/2021
Chris M. VERIFIED CUSTOMER
Roadside towed my vehicle there. Service informed me the nail was too close to the sidewall to patch or plug. They then attempted to plug anyway costing me $20 because hey, you have to get something out of me it seems anyway. Service then informed me the tires I have on there are no longer carried through the tire ordering system despite me replacing these tires less than 3 months ago at a local Ford dealership. To sum it, didn't fix my tire, didn't replace my tire, still got me for $20 and then told me the car isn't safe to drive yet the closest dealership who has your tire is Waynesville. Good luck!
3/9/2021
Tim L. VERIFIED CUSTOMER
Renay was great.
When faced with an unexpected unsafe situation after coming in for a simple oil change, Renay was quick to come up with a solution and a loaner for me to drive so my day wouldn’t be wasted sitting in the waiting room.
Thank you, Renay!
3/7/2021
Dominic Z. VERIFIED CUSTOMER
Renay is always easy with whom to work. Very customer oriented with a nice tone in her voice when explaining things.
They have a great staff at ASF - sales, service, parts and collision center.
3/7/2021
Mary M. VERIFIED CUSTOMER
Great people at Andy Shaw
3/6/2021
Mildred D. VERIFIED CUSTOMER
I am very pleased with all the service I have received since I have purchased this Ford Focus.
3/4/2021
Linda L. VERIFIED CUSTOMER
Greatly appreciate Adam getting the repair cost reduced. Have several major medical bills to pay now due to my husband having COVID 19 in late December. He is in rehab now & still having many physical & mental issues due to COVID. Having the repair cost reduced was a God sent considering all my other expenses at this time. Thank you so much. God bless you!