Christina is a very personable and professional service rep
12/4/2020
Melanie W. VERIFIED CUSTOMER
Great job guys, fast, efficient, and professional
12/4/2020
Janet O. VERIFIED CUSTOMER
What can I say, Joe Wiley is a great serviceman!
He’s polite... timely service ... explains thoroughly my car situation
and a reasonable fee. My car and I drive home well satisfied.
Thanks also for being able to schedule me in on short notice.
Janet O
12/4/2020
**** O. VERIFIED CUSTOMER
Ernie was good. I am not happy that a warning light is still coming on but not his fault.
12/4/2020
Lorretta B. VERIFIED CUSTOMER
Joe Wiley is very professional and knowledgeable. He's the best.
12/4/2020
Christine N. VERIFIED CUSTOMER
Ernest was professional, pleasant, and very very helpful.
Also received outstanding help from Rico with my broken fob, which he was able to fix for me!
12/4/2020
Ernie W. VERIFIED CUSTOMER
Great service
12/4/2020
Beth V. VERIFIED CUSTOMER
Steve was friendly, responsive and quickly addressed my need.
12/4/2020
Albert W. VERIFIED CUSTOMER
Friendliness of the service provider was great! God Bless him.
12/3/2020
Carol L. VERIFIED CUSTOMER
Joe was great, nice guy, felt he was honest and caring. Haven’t had that degree of service at Lia in the past. Give him a raise, lol.
12/3/2020
Peter F. VERIFIED CUSTOMER
Joe was excellent
12/3/2020
Tyler S. VERIFIED CUSTOMER
My car took way longer than expected to be fixed I received no call update until I initiated contact. There were not promotions offered or discounts given for the inconvenience.
12/3/2020
Ira T. VERIFIED CUSTOMER
Wes was very good last week I came in for an oil change and let me know I needed a wheel alignment there was not any forced pressure for me to get it that same day he told me I could come back whatever I can to have it done because it is very important to the operation of my vehicles I appreciated that there was no pressure whatsoever you did a great job
12/3/2020
Kami M. VERIFIED CUSTOMER
I was satisfied with Steve and Earnie- both helpful. The cashier that checked me out when I picked up my car (Nicole)- not so much. I had questions about my Bill and the amount being charged (I was told my portion was going to be $350 and it was $393). She said “you can either pay the Bill or leave your car). I understand that she may not of been able to answer my questions about my Bill- but when I asked if she could have someone call me the next day to go over it she basically said “you can call them...” (very rude, unprofessional and seemed like me being there was annoying her). I still have questions and would appreciate a call
12/3/2020
Deborah L. VERIFIED CUSTOMER
Staff was friendly, courteous, knowledgeable. It was a pleasure doing business with the Service Department.
12/3/2020
Catherine C. VERIFIED CUSTOMER
Thanks to Ernie. We are very grateful.
12/3/2020
Douglass B. VERIFIED CUSTOMER
The service (replacement of the rear camera) was done quickly and Joe was very supportive and helpful. I've had experiences with Joe in the past and have always been impressed with his skills.
12/2/2020
Lester C. VERIFIED CUSTOMER
Steve Smith listen to my questions and gets me results. When something is wrong with my car. I won't hesitate to call and make an appointment. For Steve at Lia Honda. To help me keep my car running like new. As it is 3 years old. And running strong. Thank you again. Steve Smith.