The service is always great and customers are treated with respect
1/16/2021
Robert S. VERIFIED CUSTOMER
Joe did a great job once again getting my car in as scheduled and completing the scheduled work in a timely manner. It is always a pleasure to go where you know the job will be done right the first time and Joe makes sure it is. He is easy to work with every time no matter what the problem . Thanks again Joe Calabucci.
1/15/2021
Sally I. VERIFIED CUSTOMER
Steve Smith is the best. He is experienced, gives top quality service, and is thoughtful of his customers’ needs. We really appreciate his professionalism.
1/14/2021
Ian D. VERIFIED CUSTOMER
Joe was great and the whole experience was good. I was sent a link to check out it on my phone and was in the process of doing that when Joe came and got me; it’s kind of silly to text somebody that their car is ready and they can pay without human contact while the service rep is walking out to the waiting area to tell them their car is ready and walk them to the cashier window.
Also, when there’s a software update for my car it would be informative to be given a sheet with my receipt that gives a complete description of the software update, what it’s supposed to do, etc.
Thank you...
1/13/2021
Andrew R. VERIFIED CUSTOMER
Joe is always friendly and professional!
1/13/2021
Maureen W. VERIFIED CUSTOMER
we are glad to hear that you are concerned about how satisfied your customers are with your service. It is important that a customer can feel comfortable knowing that you will do your best for all customers, especially long time customers.
1/13/2021
Patrick F. VERIFIED CUSTOMER
Steve is always the most professional and willing to do his best to make the experience very quick and easy!!! Steve is an asset to the service department at Lia Honda!!!
1/13/2021
Mary M. VERIFIED CUSTOMER
Christina was outstanding but when I got home I noticed two of the tires are out of range for alignment. Meant to call office and ask about
1/13/2021
Thomas N. VERIFIED CUSTOMER
I don’t know his name but he listened,did what I asked and understood I had an emergency with my mother. He was ExCELLENT!
1/13/2021
Rebecca S. VERIFIED CUSTOMER
Steve Smith is great. Explains everything and makes the experience wonderful. Wish i could get him everytime.
1/13/2021
Brian D. VERIFIED CUSTOMER
Christina was great, very kinda and courteous and explained everything very well while I was in for the recall on my accord. Even though it was very busy when I was in and they seemed short handed they had me out in a reasonable time.. I thank Christina and Lia honda for great service.
1/12/2021
Joe K. VERIFIED CUSTOMER
Great service. I will be coming back in the future.
1/12/2021
Mary W. VERIFIED CUSTOMER
I was very pleased with the service and courtesy of Steve Smith. Thanks to the staff at Lia Honda. A real team????
1/12/2021
Bonnie P. VERIFIED CUSTOMER
Great service with professional care.
1/12/2021
Elizabeth K. VERIFIED CUSTOMER
Steve Smith provided great service in getting my Honda HRV EXL windshield fully replaced and recalibrated.
Very professional and knowledgeable.
Thank you Steve.
1/12/2021
Daniel V. VERIFIED CUSTOMER
Thanks, Steve. Great customer service.
1/12/2021
T. K. VERIFIED CUSTOMER
He was very respectful and helped me with my requests.
1/12/2021
Gail R. VERIFIED CUSTOMER
Always a pleasant experience
1/12/2021
Arlene F. VERIFIED CUSTOMER
Christina was wonderful. I had an issue, which she was quick to help find a solution to... and it was done. She checked in with me during the process and helped to see it all through.