Aaron did a great job providing updates on my vehicle while it was being serviced, and he helped me make an informed decision regarding the work needed on my vehicle. He was also very personable and friendly throughout the process. 5/5!
5/22/2021
Nathan W. VERIFIED CUSTOMER
After a three thousand dollar bill, and looking over my vehicle, my window wash fluid was not filled, should have been one of the first things completed! I spoke with the service manager and asked if we could have my vehicle cleaned after spending this amount on it, at the least expected it to be vacuumed and wiped down, the exterior was washed but not to my satisfaction, my truck was at the dealership for nearly a week, I understand parts are behind normal schedule at this time, but as I said with that size of bill and this being the second vehicle we had there in the same week, pretty disappointed the interior was not attended . My wife’s vehicle gets an exterior wash every time we have it serviced, with no other work being completed.
5/21/2021
Ron C. VERIFIED CUSTOMER
Thank you for your service we are all good the problem with that I had with my truck is resolved not to worry I’m good on my end Thank you again
5/21/2021
Alicia J. VERIFIED CUSTOMER
I was called & told that the cabin filter was fine but that the other air filter needed to be changed. I agreed to having the air filter changed. When I went to pick up the car, I was charged for both filters. $125 for what should have been just a standard oil change. That’s the most I’ve ever had to pay for an oil change in my life & I will not be returning to Kruse in the future.
5/16/2021
Mindy K. VERIFIED CUSTOMER
had the best experience!!! thanks for making my day :)
5/15/2021
Jennifer C. VERIFIED CUSTOMER
I am not crazy about what it’s going to take to fix my car but Jason is making the process go smoothly.
5/15/2021
Brooke G. VERIFIED CUSTOMER
Aaron is the best
5/15/2021
Arlene J. VERIFIED CUSTOMER
Great experience. Top- notch business. I would recommend to everyone!!
5/15/2021
Stephanie M. VERIFIED CUSTOMER
Thanks for taking such good care of us!
5/14/2021
James K. VERIFIED CUSTOMER
Excellent!
5/13/2021
Nancy N. VERIFIED CUSTOMER
Aaron is very helpful and always letting you the progress of your pickup,its nice to see a familar face each time I get my pickup serviced.????
5/13/2021
Kenneth W. VERIFIED CUSTOMER
Thank you!
5/12/2021
Erin W. VERIFIED CUSTOMER
Very nice and polite.
5/12/2021
Mark W. VERIFIED CUSTOMER
Very very polite and professional ????
5/8/2021
Wayne A. VERIFIED CUSTOMER
Good job and explained everything they did
5/7/2021
Dave B. VERIFIED CUSTOMER
You guys do a good job Erin does a good job thank you and God bless give me a good deal on a trade in
5/4/2021
John A. VERIFIED CUSTOMER
The service dept at Ford kruse is excellent. Don’t come any better than excellent. Don’t know last name of the guy named Aaron, but he is always the one that helps us snd I’m glad to have him. He bends over backwards to help us.
5/2/2021
Vicki V. VERIFIED CUSTOMER
Excellent customer service and trustworthy service
5/1/2021
Rosemary D. VERIFIED CUSTOMER
Very satisfied with today’s service ????
4/30/2021
Jason P. VERIFIED CUSTOMER
I've had bad experiences in the past but Jason delivered on expectations and based on that even upsold me on a service package. I commend Kruse as its a step in the right direction!