The service I received yesterday regarding my vehicle was exceptional and professional. My anxiety was totally removed with the level of service I received.
10/9/2020
Willard S. VERIFIED CUSTOMER
John is the best and service at Andrews is exceptional!
10/9/2020
Robert J. VERIFIED CUSTOMER
The hitch looks great.
10/1/2020
Helen G. VERIFIED CUSTOMER
Thanks
9/28/2020
Cynthia H. VERIFIED CUSTOMER
Thanks for such professional service.
9/27/2020
Jerome K. VERIFIED CUSTOMER
Mr. Yang took good care of us you should clone him
9/27/2020
Marlene C. VERIFIED CUSTOMER
Tshwmsim was both professional and friendly. He picked up my car and returned it to me. He has superb communication skills, both in person and on the phone. He was terrific.
9/26/2020
Gladys B. VERIFIED CUSTOMER
Awesome service ????
9/25/2020
Allen L. VERIFIED CUSTOMER
Allen Good is an excellent representative for Andrew Toyota --- provides excellent customer service.
9/22/2020
Darice H. VERIFIED CUSTOMER
Mr.Yang was very personable & did a great job making sure the new airbag was installed so I didn't have to schedule another appt after the inspection. Thank you!
9/17/2020
Kristina P. VERIFIED CUSTOMER
Hi. I brought my car in for regular check-up Sat. at 3pm. ALL customer service people in the entry area where one drops off car and the repair people were wearing masks. When I went to the waiting room, all the customers were wearing masks and the cashiers. While waiting for just under an hour, I was horrified to see the sales people in the side rooms come and go with masks hung around their neck, laughing with one another, going in and out of their little rooms, with no regard to the safety and health of their customers and co-workers that ARE being mindful to wear masks AND keeping 6 feet distanced. They were NOT. There were also 3 men in suits sitting in the area south of the cashiers that also did not have masks and sat close to one another. THIS WAS A HORRIBLE EXPERIENCE AND SO IRRESPONSIBLE. If the repair people and front line service people can wear a mask to protect ALL of us, there is NO reason everyone can't do this. I was truly horrified that these people had so little regard for my and everyone else's safety. I have lost 2 people to covid. This is NOT a joke. Kristina P
9/16/2020
Carol P. VERIFIED CUSTOMER
I am so grateful that you offer this service during the pandemic. I've been wanting to get my car checked out but was afraid to go to an enclosed space and stay there for any length of time. Thank you! Mr. Yang was punctual, pleasant and professional.
9/16/2020
Alex K. VERIFIED CUSTOMER
Tscwmsim was great
The issue I had is that I had made an appointment for 130 and was told it would take an hour and it took 2 why not schedule me for an hour later?
9/14/2020
Jamie S. VERIFIED CUSTOMER
He gave me excellent service and super relatable small talk! gg.
9/14/2020
Sharon A. VERIFIED CUSTOMER
Hope I get him every time I have a problem with my car
9/12/2020
Robert J. VERIFIED CUSTOMER
All is well.
9/6/2020
Betsy A. VERIFIED CUSTOMER
You always do a good job.
9/5/2020
Mark R. VERIFIED CUSTOMER
I look forward to receiving the survey. Great service by Andrew and especially Allen Good!
9/4/2020
Sharon A. VERIFIED CUSTOMER
He said that I could come back if I have a problem and he really sounded like he knew what he was talking about. He made me believe that the auto lock will work correctly
9/3/2020
Anne S. VERIFIED CUSTOMER
I came in with my warning light on.
Had work done & driving home my
Warning lights were on??????
Help
Thx Anne