I appreciated the follow-up phone call I received from Josie. She said she would try to resolve the problems I encountered this week. I did receive a link to my second bill (and promptly paid it online). She assured me she would mail the inspection checklists for me to view. She also said she flagged my account to be sure those sheets are printed and put in each vehicle when work is completed before returning my vehicle to me. I appreciate this and am hopeful.
9/23/2022
Kevin W. VERIFIED CUSTOMER
Got it in and out in One day, that was very nice !
Thanks
9/23/2022
Kathleen D. VERIFIED CUSTOMER
Very satisfied she is very kind d and professional
9/23/2022
Richard P. VERIFIED CUSTOMER
Great service thanks Dave and Josi!
9/23/2022
William S. VERIFIED CUSTOMER
Great And fast service Josie is Great Hope to See Her Again Soon I Always Find Everyone is always Friendly and Curtesy’s Have a Great Day All Wm Shepherd
9/22/2022
Randy C. VERIFIED CUSTOMER
Received great service at a reasonable price.
9/22/2022
Patty W. VERIFIED CUSTOMER
I had oil changed in two different vehicles this week. I never received the inspection sheet or the online payment link for the first appointment. I’ll pay that bill when it’s mailed to me, but I will have no idea if there are any issues that need to be addressed. (I’m going to trust that someone would call me if I need to know something.). I did receive the link to the online payment portal for the second appointment and paid it promptly. I would REALLY appreciate getting at least the inspection sheet when my vehicle is returned to me. I used to receive these in my vehicle when it was returned to me, but I have not received one for several years now. I have mentioned this before to no avail.
9/22/2022
John Z. VERIFIED CUSTOMER
Took care of the factory recall in a timely manor.
9/21/2022
Sheryl B. VERIFIED CUSTOMER
Josie is friendly and enthusiastic! When I called a couple of months ago about my car not steering right. She diagnosed it and I needed an alignment! I was impressed! Please keep her on staff! It’s nice to deal with a woman!
9/21/2022
Carl F. VERIFIED CUSTOMER
Thanks for getting my first oil change in a timely manner, Carl.
9/18/2022
Dean H. VERIFIED CUSTOMER
Told me truck would be done in 3hrs then not till tomorrow ,never came tomorrow not even a call!
9/17/2022
Laura D. VERIFIED CUSTOMER
Thank you!
9/17/2022
Jenenne W. VERIFIED CUSTOMER
They are give great service and I will use them again
9/15/2022
Stacie H. VERIFIED CUSTOMER
Thanks for a quick and easy recall repair !! Great customer service !!
9/14/2022
Marla S. VERIFIED CUSTOMER
They all took care of me
9/14/2022
Timothy L. VERIFIED CUSTOMER
Yes
9/11/2022
Jeannette W. VERIFIED CUSTOMER
Josie was very courteous at our initial conversation and that courtesy continued throughout tge maintenance process. I misplaced some papers and she called me to say they had been found. Very good experience with the Dale Howard team. Thank you!