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Real Reviews from VERIFIED CUSTOMERS
Paul F. VERIFIED CUSTOMER
As always great service and fantastic crew. PCrabtree
7/29/2020
Tammy A. VERIFIED CUSTOMER
I'm very happy with the service that was done and the people that work there are very helpful and polite ????
7/29/2020
Contractors Floor. VERIFIED CUSTOMER
Thank you!
7/28/2020
Tony L. VERIFIED CUSTOMER
Rob has always been an outstanding service advisor
7/26/2020
Jeff S. VERIFIED CUSTOMER
Jessica is the best service writer ever. Always professional and on top of things.
7/26/2020
Larry E. VERIFIED CUSTOMER
I am completely satisfied as always, this is just my opinion but Holly needs to be a service advisor again. She was always my go to anytime my vehicles were in for service. Perhaps she is no longer interested in that position I don’t know but what I do know is she was the best. Head and shoulders above the others. Thank you
7/25/2020
Thomas Austin. VERIFIED CUSTOMER
Lack of communication and I felt the person taking care of us was almost combative or not listening to the issues we were having. I also asked for a phone call two different times the day of and the following day and never received one. Instead I was told by text my car was done- picking it up and being told to wait until something goes bad and reminded of when our warranty ends wasn’t appreciated and certainly didn’t fix or resolve the issues I have been experiencing. We purchased the car maybe 6 months ago and we are already having issues. We already purchased another car for our daughter and have referred friends that have come in and purchased a car- now, I wonder what I have done if my issues are ignored, car kept for two days with no rental and the. Finding out “nothing” is wrong- I don’t feel valued as a customer if my issues are not taken care of with compassion. So, for no issues to be found and my sunshade and sunroof only needing recalibrated I was out my vehicle for two days. I have never had this issue before but now after today it really has me questioning why I came to Bradley.
7/24/2020
Mike P. VERIFIED CUSTOMER
Very professional people to deal with and so helpful...
7/24/2020
Bailey G. VERIFIED CUSTOMER
The communication is pretty terrible, but my car got fixed.
7/23/2020
Barbara Sue. VERIFIED CUSTOMER
I was very satisfied with the work thank you
7/23/2020
Scott A. VERIFIED CUSTOMER
Jessica was WONDERFUL! Not only the oil change service ,but her calm kind caring demeanor when I had to bring it back when I was concerned woth oil psi lookong low. She let me know that is within specs, let me know the low end on those specs and got me out as fast as she could. Great job.
7/23/2020
Gary W. VERIFIED CUSTOMER
Very professional and. courteous service
7/22/2020
Roger K. VERIFIED CUSTOMER
Jessica was great. Thanks.
7/22/2020
Doug B. VERIFIED CUSTOMER
Great!!!
7/20/2020
Earl F. VERIFIED CUSTOMER
Good advisor. Knowledgeable. An asset to your company.
7/19/2020
Derick L. VERIFIED CUSTOMER
I received excellent service from the whole team .
7/17/2020
James (Joe). VERIFIED CUSTOMER
Rob is always amazing! Always makes me feel at home while at the dealership.
7/17/2020
Roger D. VERIFIED CUSTOMER
Jessica is always a great help. We appreciate her very much
7/16/2020
Stephen Ray. VERIFIED CUSTOMER
They did an excellent job!
7/16/2020
Lyle O. VERIFIED CUSTOMER
I was informed every step of the way to find the problem. A big help getting a vehicle for the 2 days my car was in the shop.
7/16/2020