Roy was excellent today ! He was polite and friendly and really knew his stuff. He went extra mile , checked on my car for an update . He was patient and answers all my questions .
6/28/2023
Antonio F. VERIFIED CUSTOMER
Felix Olvera took care of me as soon as i got in the facility . Felix also took the time to go over with me about my vehical being serviced and options that i had with my vehical . Felix on the day too pick up my vehical he had taken the day off,i was being help with a gentleman named Rob who went over with me about engines & head gasket optuons. Overall the serviced at Toyota Super Store was great. Obryan from Parts was also helpful and Jazzman the cashier was great host while i was there in very bad timing with my vehicle. Thank You everyone ! Antonio F
6/27/2023
Charles C. VERIFIED CUSTOMER
Janice does a great job. She is very helpful and pleasant to do business with.
6/27/2023
Jose P. VERIFIED CUSTOMER
According to what he explained to me, the knowledge that he has on these trucks and kept me informed when my vehicle is ready, he called me and text me
6/27/2023
Nordia T. VERIFIED CUSTOMER
Bogdan was very kind , knowledgeable and professional.
6/27/2023
Elizabeth A. VERIFIED CUSTOMER
Very professional, extremely helpful.
6/26/2023
Cheryl A. VERIFIED CUSTOMER
I have always been satisfied with hartford toyota, but this time with janice was exceptional. She is so pleasant and very helpful, knowledgeable, and I felt that I was being taken care of and trusted what she had to tell me.
6/26/2023
Adeel A. VERIFIED CUSTOMER
Thanks for the good service
6/25/2023
Igor B. VERIFIED CUSTOMER
Very good ????
6/25/2023
Diane Or. VERIFIED CUSTOMER
Janice was very nice and helpful. She looked like she was running the whole service manager part of shop. Give her a raise.
6/25/2023
Tara C. VERIFIED CUSTOMER
I would like to be reimbursed for part of the cost of my detail service. The entirety of my vehicle was not cleaned which forced me to spend and additional 2 hours at the dealership on a Saturday.
6/24/2023
Marisol E. VERIFIED CUSTOMER
Great and pleasant service received from Felix Olvera explaining the issue with my car and the servir needed
6/24/2023
Melissa C. VERIFIED CUSTOMER
I’m very happy with service and customer services too.
6/24/2023
Mark H. VERIFIED CUSTOMER
Best service around.
6/24/2023
Ibibia A. VERIFIED CUSTOMER
Firstly, I was glad I was accepted for vehicle service as a walk-in, I appreciate that. On completion of the service, during review, I had questions about details on the inspection paperwork. Janice seemed impatient and not inclined to answer my questions. I then asked her to go a little bit slower and patiently explain/answer my questions/concerns, which she did, but in a rather haphazard/hurried way. I would hope she shows patience with other customers and respond, professionally, to their questions.
6/24/2023
Amanda R. VERIFIED CUSTOMER
Steve Elliott was hostile and angry. I had said I wanted to get another service plan not knowing there is a time limit. I was unable to use my final service appointment from my last service plan. I was unaware that there was an expiration. Once I learned this it did not make sense for me to get another plan as I live very far from Hartford. I asked Steve to cancel it, and he became angry and did not hide his frustration. I will not ever accept him as my service representative again.
6/24/2023
Tracy M. VERIFIED CUSTOMER
Bohdan is great. You should have him train your other service reps.