I asked for my driver side window to be looked at because it was squeaking and making noises. I was told everything was done and when I got home my window still had the same issue
4/5/2020
Esbeyde S. VERIFIED CUSTOMER
I accidentally pressed “no”. It should have been a yes. I was satisfied, the only comment I have is that when we are told to wait in the lounge, some representatives tell us that they will come get us once they are ready- and others don’t say anything and then I have to keep looking out and guessing when I can come over to be assisted. I would just like some consistency so I don’t have to wait 20Min to pick up my car when I could have just been notified as soon as the representative was ready.
4/5/2020
Hanh N. VERIFIED CUSTOMER
Andrew Liedloff is very good in service. Thank you.
4/3/2020
Jose M. VERIFIED CUSTOMER
He was a very professional in his services , and very happy on his recommendation about my Truck , and what I’m supposed to do with my vehicle in the future, very happy
4/3/2020
Phan Le. VERIFIED CUSTOMER
They give good service .... thanks .... !
4/2/2020
Tony N. VERIFIED CUSTOMER
They are very good in handle the recall service ,thank you EMORE TOYOTA company very much
4/2/2020
Sandra S. VERIFIED CUSTOMER
I would have liked to know that there was only a year warranty on the news battery before I bought it. Were there other options? I would have considered paying More for a battery with a longer warranty.. There was also several employees standing around talking which surprised me with the Covid 19 warnings. Also my car was not washed that would have taken 5 minutes and used to be part of the service.
4/2/2020
Son T. VERIFIED CUSTOMER
Good job
Thank you
4/1/2020
Rosa C. VERIFIED CUSTOMER
Very friendly and helpful.
4/1/2020
Jim H. VERIFIED CUSTOMER
My 2nd time to the dealership this month for service. A rarity for me, but a pleasant experience nonetheless. Thanks to Chris and the staff at Elmore Toyota.
4/1/2020
Sonia I. VERIFIED CUSTOMER
Good service very polite and helpful. Thanks
4/1/2020
Diep H. VERIFIED CUSTOMER
Satisfied
4/1/2020
Khai T. VERIFIED CUSTOMER
Melissa was very friendly and professional! :) The whole process was very smooth, from dropping off my car for service to picking it up from the valet. I was very pleased with the entire staff I personally encountered at Elmore Toyota.
3/31/2020
Jason N. VERIFIED CUSTOMER
Thank you, 10+ service was awesome
3/31/2020
Nelson S. VERIFIED CUSTOMER
Melissa was excellent. She kept me updated on my vehicle status, was friendly, professional and courteous. She is a credit to the Elmore Toyota team.
3/31/2020
Richard D. VERIFIED CUSTOMER
Carlos was very professional and explained everything that was done to my vehicle. I will totally recommend Carlos and Elmore Toyota to all my friends and family members. I will be bringing all my cars to the service department in the future
3/31/2020
Xuan-Thanh D. VERIFIED CUSTOMER
Came in unexpectedly to say hi to a friend. Sean who was working at the time came over and noticed my tires were flat! He insisted on putting air into them. SO SWEET of him! He came back to inform me that there was a nail in my tire! Good thing he was there and observant!
3/30/2020
Ian M. VERIFIED CUSTOMER
Thanks for your help Chris and getting me in on short notice. Ian