I was disappointed that many of your staff and also some customers were not wearing masks. I was uncomfortable inside and waited 3 hours outside to be safe. Hopefully you will change this and require masks in the future, as long as we need them for safety.
1/15/2021
Myrna H. VERIFIED CUSTOMER
Regis is a smart, helpful, knowledgeable young man. I tell everyone “
Go to my guy, Regis”. Thank you
1/15/2021
Angela W. VERIFIED CUSTOMER
Jacquie Pfeiffer is an excellent service advisor and I fully trust her.
The only thing very concerning today was the number of Volvo employees not wearing a mask. Florida has extremely high Covid-19 infection rates and it seems like Volvo of Fort Myers management does not care at all - very disappointing!
1/14/2021
Robin O. VERIFIED CUSTOMER
Thank you for being thorough for my car and not just doing a seasonal once over- it gave me confidence that the service people have “eyes on”.
1/14/2021
Jim S. VERIFIED CUSTOMER
Very professional and friendly staff.
1/14/2021
Kimberly G. VERIFIED CUSTOMER
Awesome service! Thank you!
1/13/2021
Kenneth E. VERIFIED CUSTOMER
We love your service. Work completed on time and with no issues.
1/13/2021
Ron G. VERIFIED CUSTOMER
Always pleased with service department.
Ron G
1/13/2021
Irene F. VERIFIED CUSTOMER
Jacwuelyn, such a professional person who always assit in whatever you need, it's a pleasure to have her working at volvo, thank you
1/13/2021
Daniel B. VERIFIED CUSTOMER
My only problem was that after cooling my heels there for an hour past my appt time, I was told the ordered part had come in the wrong color and I would need to come back next week... I mean REALLY?
1/13/2021
Carol W. VERIFIED CUSTOMER
Jacquie is the best!
1/13/2021
Joy L. VERIFIED CUSTOMER
Excellent service and customer care!
1/13/2021
Luis D. VERIFIED CUSTOMER
No comment.
1/13/2021
Gail W. VERIFIED CUSTOMER
Excellent service.
1/13/2021
Hillary K. VERIFIED CUSTOMER
Everything was excellent!
Thank you
1/13/2021
Patrick M. VERIFIED CUSTOMER
Regis his father and gorge always do a great job for my car and my wife’s car they are the best
1/13/2021
Grady Y. VERIFIED CUSTOMER
I am always satisfied and all the staff that I have dealt with are extremely friendly.
1/12/2021
William P. VERIFIED CUSTOMER
Great job.
1/10/2021
Wayne M. VERIFIED CUSTOMER
Great job done regis.
1/10/2021
Neil S. VERIFIED CUSTOMER
Jackie is is exceptional. I have been a McGrath customer since 2016. Each time I had my vehicle serviced, I had the good fortune of dealing with Jackie. She always went out of her way to accommodate any requests I made. On my last visit, I needed to replace the tires. Jackie made numerous calls over a 2-day period to get the tires. She scheduled an appointment the same day the tires were in stock. She knew that I was under time constraints because I was moving out of state. Jackie went above and beyond what I hoped for to get the job completed. She is truly an extraordinary and very dedicated member of your group. I truly hope that the management at McGrath realize how fortunate they are to have her. Neil S