Sara did an excellent job with my daughters car. She kept me notified of the work that needed to be done and she was extremely courteous. Great job by Sara. Thanks to her and the Volkswagen team.
2/15/2020
Gina V. VERIFIED CUSTOMER
This was my first service experience with Fred Beans. I have always driven Volkswagens. Originally, I was a Holbert’s customer and once they were no longer VW I have been buying, leasing, and servicing with North Penn. I was never excited about my experiences there, but I had no idea how good of an experience I could’ve been having all this time! I will be using Fred Beans for all 3 of my VWs moving forward and for any future purchases. Jack Case was fantastic to work with, the definition of above and beyond. I thought true customer service was dead, I was wrong. Thank you so much!
2/15/2020
CHAUDHRY H. VERIFIED CUSTOMER
Excellent service
2/15/2020
Daniel F. VERIFIED CUSTOMER
They went the extra mile to find a rattle in my car and fix it! Thank you!
2/15/2020
Justin W. VERIFIED CUSTOMER
Jack was completely professional and courteous.
2/14/2020
HOWARD R. VERIFIED CUSTOMER
I am in the market to buying a small pick up and you don’t have one what a shame so I have to go somewhere else like Ford or Honda get what I want I think you used to have a pick up somewhere in the past years and it’s too bad you don’t have one now
2/13/2020
Howard R. VERIFIED CUSTOMER
I am in the process of buying another small pick up fortunately you don’t sell them so I have to look elsewhere.
2/12/2020
SAMUEL B. VERIFIED CUSTOMER
Call me
2/11/2020
Wilfredo R. VERIFIED CUSTOMER
Very courteous and professional service with a focus on making the experience a pleasant one.
This process inspires confidence in the quality of work, service and attention to the needs of the client.
2/9/2020
WILLIAM T. VERIFIED CUSTOMER
Data is an outstanding service advisor. Also facilitated my purchase of a 2019 Tiguan. Mr Beans should be very proud of her for the way she represents the dealership.
2/8/2020
Alex B. VERIFIED CUSTOMER
Thanks for taking my previous comments seriously and making sure everything was investigated and fixed promptly
2/8/2020
Ryan H. VERIFIED CUSTOMER
Jack was great! Always helpful and very nice.
2/8/2020
James W. VERIFIED CUSTOMER
Sara was terrific
2/8/2020
Jud D. VERIFIED CUSTOMER
Excellent customer service experience
2/7/2020
AMIR H. VERIFIED CUSTOMER
Every time I come to service, the service is exceptional. The service associates treat people like family. Thank You!!! Sincerely AMIR H
2/6/2020
Karen G. VERIFIED CUSTOMER
Satisfied with service provided.
2/6/2020
Linda H. VERIFIED CUSTOMER
Jack was really terrific and kept us informed as needed. His explanations of work to be done helped me a lot. Very courteous and helpful.
2/5/2020
Michael W. VERIFIED CUSTOMER
Sara was great! Super friendly and very communicative
2/5/2020
Dan N. VERIFIED CUSTOMER
Jack was amazing. The mechanic did an excellent job.