I was told it was going to take an hour and a half to change my oil it wasn’t completed till many many many hours later. When I picked up my car It had a Burning oil smell and it had an oil leak. Thank God I didn’t drive away with an oil leak.
11/9/2021
Marilie D. VERIFIED CUSTOMER
Excellent job and service. Keep it up. Thank you Jimmy ????
11/9/2021
Francisca G. VERIFIED CUSTOMER
I’m very thankful of today’s service.
I’m satisfied .
:)
11/9/2021
Jean Y. VERIFIED CUSTOMER
Vehicle was complete and ready at exactly the time promised.
11/9/2021
Olga A. VERIFIED CUSTOMER
Service was good. As expected. But wth e wait time was too long for what my car needed. I was there almost 3 hours.
11/9/2021
Catherine S. VERIFIED CUSTOMER
Maria has a professional demeanor and kind smile.
11/8/2021
Carlos P. VERIFIED CUSTOMER
Good excellent
11/7/2021
Thania B. VERIFIED CUSTOMER
It seems like I was expected to know what was going to be done to my car and what was done to my vehicle.
Maybe that’s all the service the advisors provide; take keys, tell you how long the wait is and that’s it. I had to look for my advisor twice, once to explain to me what was done to my car and a second time to ask her where I needed to get my keys.
Both times I found her in her office, one time she was on her personal phone.
I have only had to take my car to get serviced 3 times since I purchased my Camry and every time, the service was subpar, advisors look overwhelmed, they expect the customer to ask for explanation of the service done. I honestly don’t expect good service when I get my car serviced at Carson Toyota.
11/7/2021
Vladyslav Z. VERIFIED CUSTOMER
Everything was awesome. And Maria Guadeloupe Flores is great professional. Thanks for your service.
11/7/2021
Laura W. VERIFIED CUSTOMER
Very helpful and nice
11/7/2021
Leslie D. VERIFIED CUSTOMER
I appreciate your team! They are so helpful and really know how to take care of a customer.
11/7/2021
Joseph D. VERIFIED CUSTOMER
I was advised that I have a nail in my tire.
Instead of pulling and repairing the nail from the tire, was advised I can buy a new tire.
This was not an acceptable solution when the tire is able to be repaired.
Very disappointed in outcome.
11/7/2021
Nieves P. VERIFIED CUSTOMER
Very satisfied
11/7/2021
Edwin M. VERIFIED CUSTOMER
Muy satisfecho
11/7/2021
Rodney B. VERIFIED CUSTOMER
Extremely Professiinal service!
11/7/2021
Manuel B. VERIFIED CUSTOMER
It was so greatful to have them to fixed the recall prblem.
11/7/2021
Sekinat D. VERIFIED CUSTOMER
Good people with good hearts
11/7/2021
Neyda A. VERIFIED CUSTOMER
Bryan Godinez-cruz always provides exceptional customer service which is why I continue to service my car at Carson Toyota