You have lost your way. This poor experience wasn’t all Susan fault the management was complicit. Rather than slicing problems and making sure we were fully satisfied, they made excuses about policy. It’s broken if you actually care about delivering excellent service you need to train your staff that their is only one rule make sure the customer is extremely happy.
12/19/2021
Faleulu L. VERIFIED CUSTOMER
She don’t know what she was doing she didn’t give me an estimate and after I left she text me of what the cost should have been she should have known the records are there she needed more training.
12/19/2021
Oscar M. VERIFIED CUSTOMER
Thanks for such a good and fast service experience
12/19/2021
Harry S. VERIFIED CUSTOMER
4 hours for service — shop said 3. Not Maria’s fault
12/19/2021
Jessica V. VERIFIED CUSTOMER
Very helping and customer oriented, great asset to the company
12/18/2021
Juanita P. VERIFIED CUSTOMER
Merry Christmas crew and to the TEXS porters cashiers ????????????
12/18/2021
Luis D. VERIFIED CUSTOMER
Customer service was really good she was a very nice person and very helpful
12/18/2021
Cesar R. VERIFIED CUSTOMER
Excelente
12/18/2021
Christine D. VERIFIED CUSTOMER
I’ve been a customer since Abraham was a car salesman. Carson Toyota was a trailer. I bout a 71 Toyota Corona.
12/18/2021
Ricardo M. VERIFIED CUSTOMER
None for the moment
12/17/2021
H&Jr Development,. VERIFIED CUSTOMER
Fast & easy service!
12/17/2021
Jacqueline B. VERIFIED CUSTOMER
I’m not trading in my Toyota Corolla Thanks Happy Holiday’s
12/17/2021
Iley H. VERIFIED CUSTOMER
Not @ this time Thanks
12/17/2021
Samuel N. VERIFIED CUSTOMER
Very good service
12/17/2021
Cielo A. VERIFIED CUSTOMER
It’s a little bit late the time was given me but it’s ok I’m satisfied with the service though.. thank you so much!
12/17/2021
Maila P. VERIFIED CUSTOMER
She’s professional, she knows what she’s doing and she answer all my questions.
12/17/2021
Kobi J. VERIFIED CUSTOMER
Because I brought my car in under warranty and the company that I have the one you went for my automobile said that the oxygen sensor will be covered and this so-called technician said that rodents eat through it and that's completely fine so I'm going to go to see a parts expert and then I'm going to small claims court to get my money back because it's not right this is the second time Carson Toyota have done things and I would never come back to service my car with Carson Toyota again
12/17/2021
Marcos S. VERIFIED CUSTOMER
Very fast and well done thanks
12/17/2021
Elaine A. VERIFIED CUSTOMER
Thanks Jonathan for helping me get my extra key for my Corolla, excellent customer service!