I've always been impressed with the level of service at Central City Toyota and this visit was no exception. From seeing the staff cover my driver's seat and steering wheel with protective plastic, to Brian carefully handling the check-in and later visiting me in the waiting area to explain the recommended service, I clearly got the message that quality of work and customer service are the highest priority of your dealership.
6/3/2022
Alberta T. VERIFIED CUSTOMER
Good experience. Service was able to correct my email address.
6/2/2022
Christopher V. VERIFIED CUSTOMER
Brian has been a great service advisor since we met in 2010. He has seen me through three Priuses! I will miss him (moving out of PA).
6/2/2022
David R. VERIFIED CUSTOMER
Good customer service skills
Good communication skills with customers
6/2/2022
Nicole S. VERIFIED CUSTOMER
My car was held in service a day longer than planned because the part order hadn’t been fully placed when I scheduled my appointment. The service phone rep had collected all the information for ordering the window and told me it would be delivered and ready for service Tuesday. Turns out the part wasn’t ordered. The service team on did not respond appropriately to this oversight.
6/2/2022
Damarys N. VERIFIED CUSTOMER
Everyone that assisted me was great professional and informative great service
6/2/2022
Arthur W. VERIFIED CUSTOMER
You guys to do not give discount is so disappointing