The car is not running smoothly as it was before. There’s also a check engine light. I called and informed the receptionist who told me to bring it back in the morning.
JOE S
1/19/2021
DEBRA C. VERIFIED CUSTOMER
I went in for an oil change. It was suggested that I also rotate my tires every time I get the oil changed so I agreed to have that done. On my way home (in Williamsburg) the low pressures tire light came on which scared me a bit but I did not stop until I got home. When I looked, I noticed that two of my caps for my tire stems were missing. I did call and talk to him. He was very nice and told me to calibrate the tires to see if that helped. Said it was a normal issue (wish they would have done that after rotating tires if it’s normal). And he is mailing me the two caps. Most of the issues had nothing to do with the man that signed me in but there seems to be a couple of things done differently by the people who did the work (i.e., calibrate after rotating tires - wouldn’t hurt anything and verify caps are on all tires).
1/19/2021
Kimberly P. VERIFIED CUSTOMER
Great service was provided! Thank you!
1/19/2021
Greg N. VERIFIED CUSTOMER
Donna was courteous and professional
1/19/2021
Bernard S. VERIFIED CUSTOMER
Good service
1/19/2021
Vernon G. VERIFIED CUSTOMER
Great service!
1/19/2021
Hezekiah T. VERIFIED CUSTOMER
It was a good overall experience... service representative was very professional
1/19/2021
ROSE S. VERIFIED CUSTOMER
Sam Diggs is a awesome person . And Bo is too
1/18/2021
Migdalia P. VERIFIED CUSTOMER
Pleasant and keep me informed
1/17/2021
Veronda H. VERIFIED CUSTOMER
Thank you!
1/17/2021
Vernon C. VERIFIED CUSTOMER
Donna was very nice and professional as with every visit.
1/17/2021
Jose S. VERIFIED CUSTOMER
Donna was Amazing!!!
1/17/2021
GLENCIA M. VERIFIED CUSTOMER
He was very professional and attentive to everyone that walked in.
1/17/2021
Pamela B. VERIFIED CUSTOMER
None
1/16/2021
Valencia J. VERIFIED CUSTOMER
Thx
1/16/2021
Raymond F. VERIFIED CUSTOMER
Extremely satisfied with the service and how I was treated.
1/16/2021
Charlissa J. VERIFIED CUSTOMER
Excellent customer service!!!
1/16/2021
JAMES W. VERIFIED CUSTOMER
will do!!!!
1/16/2021
PATRICIA S. VERIFIED CUSTOMER
Excellent service today
1/16/2021
DOROTHY P. VERIFIED CUSTOMER
Very courteous, warm greeting. Always welcome with a smile. Explains what’s wrong with vehicle. Gives details about upcoming maintenance on vehicle. Personality is always pleasant every time I come. 5-Stars-??????????