James was excellent, and I was taken care of well!!.. Thank you, RD Brown
4/14/2023
Karla P. VERIFIED CUSTOMER
The service and people was great but the runaround I have been receiving about LoJack installed in my car was not fun. My app is still not synched with the part installed in vehicle. I was told someone would call from Honda but haven’t received any information.
Again my service, management have been great. I just dislike that I have a part in my car that was promoted by Priority Honda that is not functioning properly and everyone seems to point to someone else.
4/14/2023
Maude C. VERIFIED CUSTOMER
He was friendly and very professional when I arrived. He came to me quickly to write the ticket. When the job (state inspection) he let me know that everything was working great. Thank you.
4/14/2023
Christine M. VERIFIED CUSTOMER
Always helpful and courteous.
Did a good job
4/14/2023
Irene M. VERIFIED CUSTOMER
Your rep was wonderful and knowledgeable
4/14/2023
Becky B. VERIFIED CUSTOMER
Elysia did an exceptionally thorough job checking me in and walking me through the process! Kudos to her and the staff!!
4/14/2023
Carlos N. VERIFIED CUSTOMER
Donna is the truth.
4/14/2023
Barry T. VERIFIED CUSTOMER
Donna is a gem and an awesome asset to your team. She answered all my questions and concerns with confidence and professionalism. She noticed that my car was past due on inspection and was able to get that taken care of for me. I was on a tight schedule time wise, yet everything was taken care of that my car needed. She made my experience beyond pleasant. Two thumbs up????????????????
4/14/2023
Emmanuel F. VERIFIED CUSTOMER
Adam was very professional and helpful! He remembered me and helped me with my vehicle needs.
4/14/2023
Colean S. VERIFIED CUSTOMER
In and out in the time frame said. Great customer service
4/14/2023
Charles T. VERIFIED CUSTOMER
Service agent very courteous and knowledgeable.
4/14/2023
Thomas M. VERIFIED CUSTOMER
First class service. I felt that I was the “Priority”
4/14/2023
Suzanne M. VERIFIED CUSTOMER
Very pleased!
4/14/2023
Restoration Christian. VERIFIED CUSTOMER
Ms Jennette Wright's service was very professional, timely and sufficient!
?THANKS × 1 Million!
4/14/2023
Sonja B. VERIFIED CUSTOMER
Always professional, and great customer service.
4/14/2023
Jeffrey A. VERIFIED CUSTOMER
Jim Comey always provides the best customer service! ????
4/14/2023
Julie L. VERIFIED CUSTOMER
Michael Knox was a wonderful help to me right away when I got to the service bay. Arthritis in my spine slows me down. He was very polite, helpful and patient. He thoroughly answered each question I had. He was knowledgeable and professional, but also friendly. Came out to reception area to explain why it was taking a little longer…I appreciated that. Long story short: Priority Honda Newport News is lucky to have him represent them. Thank you. Julie L
4/13/2023
Hien N. VERIFIED CUSTOMER
My Honda odyssey 2001 requires oils uses 5/30 Hampton priority technician use 0/20 make my van engine knock sound . ???? I'm disappointed .
4/13/2023
Brenda L. VERIFIED CUSTOMER
Jim is always so pleasant he’s willing to help you anyway he can. He does an amazing job and he knows his job. And he doesn’t talk at you he talks to you.