I was given differing reports on the condition of my vehicle from the service representative who managed the service of my car and the service representative who I picked my car up from. That is very concerning.
9/4/2023
John F. VERIFIED CUSTOMER
Completely satisfied as always!!!
9/4/2023
Janie P. VERIFIED CUSTOMER
The team did a great job. Thanks
9/3/2023
Jade J. VERIFIED CUSTOMER
I love my boo Adam! He’s amazing always polite and has an infectious smile that I adore sooo much!!!!
9/3/2023
Alfreda W. VERIFIED CUSTOMER
Great customer service
9/3/2023
Marcus S. VERIFIED CUSTOMER
Super Outstanding Job by Adam.
9/2/2023
Alton M. VERIFIED CUSTOMER
Set great expectations. Very helpful and endearing. I had my 18 month old daughter with me. Was very understanding and fast. Also called with exact details of what additionally waa needed. I am very very satisfied!
9/2/2023
Sherrie H. VERIFIED CUSTOMER
Thanks for great services.
9/2/2023
Ernest P. VERIFIED CUSTOMER
Donna was great and thorough
9/2/2023
Micah L. VERIFIED CUSTOMER
Adam Harrison is awesome!! He was very welcoming and helped a lot as soon as i came in the door.
9/2/2023
Byron W. VERIFIED CUSTOMER
Very knowledgeable and professional. A pleasure to work with.
9/1/2023
Mable F. VERIFIED CUSTOMER
I appreciate your prompt service and always making sure that my car is very well maintained.
9/1/2023
Linda G. VERIFIED CUSTOMER
Michael Knox provided the best service I’ve received from your service depart. However, I was extremely dissatisfied with the technicians service recommendations. I do NOT need front brake pads at this time and I my car does not require wheel alignment/balancing at this time. I dread coming for service because I know your technicians are always recommending unnecessary repairs. My car passed an inspection in June, and my tires were serviced in August……the tires have 4,000 miles. Your technicians are causing you to lose customers.
9/1/2023
Raymond L. VERIFIED CUSTOMER
Service was really behind today. I arrived for my 11:30 appointment 10 minutes early; it took 15 minutes just to get my vehicle checked in. After about 1.5 hours, I was informed my vehicle needed additional things done, which I agreed to have done. After another 2 hours, I received a message saying my vehicle was ready. I collected the paperwork and paid the bill. However, when I walked to the service rep area, I was told my vehicle wasn’t quite ready…so, I had to wait an additional 20 minutes before I could finally get my vehicle and leave. Literally, this was a 4-hour visit! The fact that I had an appt and was told that a number of people getting service were not booked into an appt makes me wonder what is going on. Next time I need an oil change I will just plan on leaving my vehicle all day, since I had to wait so long today.
9/1/2023
Latricia C. VERIFIED CUSTOMER
Great place and I wouldn't go anywhere else.
9/1/2023
Tyler B. VERIFIED CUSTOMER
Best service ever as always!
9/1/2023
Syldia W. VERIFIED CUSTOMER
The service was great and fast. I enjoyed the all those that was involved and worked on my car, the price was also okay. I'll probably be bringing my vehicle to ya'll more until the prices gets to a point where I can't afford ya'll anymore. ????
9/1/2023
Micheal M. VERIFIED CUSTOMER
I had an appointment at 1:30pm for an inspection. I showed up 10 minutes early for my appointment and didn’t leave until 3:00pm.
And hour and a half to get an inspection done just seems a long time to get an inspection when I had an appointment.
9/1/2023
Samuel W. VERIFIED CUSTOMER
I wanted to take a moment to express my gratitude for the excellent service provided by Adam Harrison. His attentiveness and professionalism during my recent service request were truly exceptional and greatly appreciated. Thank you for having such a dedicated team member.
9/1/2023
Pleasant S. VERIFIED CUSTOMER
Adam did it again! I am pleased with is customer service. While a sat at the dealership waiting on my vehicle, Adam periodically came by to update me and to make certain I was okay and did not need anything. He was also a great help when it came to getting my warranty claim straightened out. Thank you again Adam!