To be clear, Omar did a great job and at no time turned from his immediate job (me and my car) to try to fix the lack of employees needed to keep your business successfully working. I understand the immediate circumstances happening in our communities, but the areas of your business where people were clearly needed to take care of customers was highly lacking. Also, credit must be given to the receptionist who was due her lunch break, also worked above and beyond by putting her needs aside for your business and answered my call.
12/31/2020
Kyle M. VERIFIED CUSTOMER
He was kind, clear and prompt.
12/30/2020
Maria . VERIFIED CUSTOMER
Great experience!
12/30/2020
Kristin A. VERIFIED CUSTOMER
Thanks for the quick and courteous service! I appreciate you honoring the original quotes price and taking care of the extra services on top of it. Great communicator!
12/30/2020
Douglas A. VERIFIED CUSTOMER
My car had electrical drainage issues. Rather than trust that I wasn't imagining it, staff did standard static diagnostic checks and then concluded (I assume) that the car was good and I was misstating the situation. (Note that I received the car from Reeves on a Friday, drove it 5o miles the following week and on Sunday morning the car failed to start.) In fifty years of owning a car or motorcycle (including three Hondas), I have never had a car that wouldn't start after a week of non use. Please, no callback. I'm arranging to sell the car.
12/30/2020
Jeffrey S. VERIFIED CUSTOMER
Patient and informative. An asset to your team.
12/30/2020
Helen J. VERIFIED CUSTOMER
Jennifer was helpful, knowledgeable and friendly.
12/30/2020
Jeanne L. VERIFIED CUSTOMER
Super nice offered ride especially since it was raining!thank you from your AZ customer
12/29/2020
Kristen A. VERIFIED CUSTOMER
Jaryd was outstanding the entire time! He had to deliver bad news to me regarding rodent damage to my car and he handled himself very professionally. I definitely trust him and his advice.
12/29/2020
Jodi H. VERIFIED CUSTOMER
Jaryd was very helpful with what my car needed and keeping me informed. He was kind and pleasant as well. Thank you
12/28/2020
Sally . VERIFIED CUSTOMER
The service I received was pleasant and
Was done efficiently!
12/26/2020
Donald J. VERIFIED CUSTOMER
My only complaint was that after changing the cabin air filter they should run the air on high for 30 seconds or so then I would not get the face full of dust when I turn it on myself. Lots of dust got disturbed during the change and I got a face full on first turn on of the fan.
12/24/2020
Sara R. VERIFIED CUSTOMER
Jared was very helpful
12/22/2020
Christine A. VERIFIED CUSTOMER
Omar is always professional, friendly and helpful. He always goes above and beyond. One of the reasons I don't hesitate to bring my car here
12/22/2020
Jeff R. VERIFIED CUSTOMER
Omar went through in detail the work I requested.
The time he said I had to wait was even shorter than his estimate.
As you say job well done.
12/22/2020
Kim . VERIFIED CUSTOMER
My car had been serviced on 12/8 but 4 hours after picking up my car, the battery died in the Frazier Farms parking lot, requiring AAA to jump start my car. Today my car again experienced a battery failure. Once again AAA had to come to the rescue. I spoke with Omar by phone and explained my dilemma. He said if I bring my car in, he would make sure the problem was taken care of. And that is exactly what he did. My car required a new battery. Omar was very polite, professional and courteous. And he remedied the problem. Bravo
12/22/2020
Christine G. VERIFIED CUSTOMER
Jennifer was kind and helpful!
12/21/2020
Tania C. VERIFIED CUSTOMER
Excelente service, the personal was very helpful and kindly, they have a a really understandable answer to all my concerns,.