Ryan was great! I need to make a mental note to ensure I always get him. I do appreciate working out one rep. It keeps everything consistent thanks Ryan!
7/30/2021
Ana V. VERIFIED CUSTOMER
I think the service advisor Ryan Perkio was outstanding, he listened and understood the service I needed for the car, he not only did what it needed but went out of his way to somehow fix the little extras that I was willing to come back for to get fixed at a later time. I was very happy. Thank you Ryan very much!
7/29/2021
Kirk G. VERIFIED CUSTOMER
Josue was fantastic.
7/29/2021
Jim L. VERIFIED CUSTOMER
Omar was very attentive to my problem and kept me fully informed about parts availability and making sure that I was not too inconvenienced. He made me feel valued and important.
7/29/2021
Susan B. VERIFIED CUSTOMER
Omar was extremely arrogant and rude
I am new to San Diego and will not return to your dealership. Next visit will be with Carlsbad Honda!
7/29/2021
Carmen I. VERIFIED CUSTOMER
All was fine.
7/29/2021
Alison E. VERIFIED CUSTOMER
Ryan was awesome! Very friendly, knowledgeable and helpful.
7/29/2021
Edith M. VERIFIED CUSTOMER
Excelent service
7/28/2021
Gisela . VERIFIED CUSTOMER
Like last time, the service manager was friendly and personable. I have an issue with the repair people. The multi-point inspection checklist said my brake fluid needed to be changed and my cabin air filter needed to be replaced. The beak fluid was changed when I was there June 9 of this year and the cabin air filter I replaced myself about 3 weeks ago. So they did not really check it! How do I trust that they actually did all the other work they supposedly did? Can’t trust them and probably won’t be bringing my car back.
7/28/2021
Shashi A. VERIFIED CUSTOMER
Very professional, courteous and helpful.
7/28/2021
Angela T. VERIFIED CUSTOMER
They went over and above. Excellent customer service.
7/28/2021
Jerry G. VERIFIED CUSTOMER
Great customer service! Fast service. I’ll be back.
7/28/2021
Chasen C. VERIFIED CUSTOMER
Ryan and Jennifer are always amazing. Since I’m in sales and marketing just thought I’d let you know. There was oil left drippings on my hood and air intake box as well as the top of my front bumper. Maybe not all customers would care but I keep my car pristine and noticed it as soon as I got home. It cleaned up easy enough. Just maybe want to let the tech know to use a rag at the end of the oil pump when removing it. I’m assuming it was an oil pump I don’t know what you use but based on how spread out it was and the amount makes sense. Anyways I’ve bought 3 cars from your guys since you opened, and will continue to do business with you. I like your establishment more than any other Honda dealership.
7/28/2021
Robert B. VERIFIED CUSTOMER
Omar is my new service advisor, great service!
7/27/2021
Mike P. VERIFIED CUSTOMER
Very professional staff.
7/27/2021
Teresa M. VERIFIED CUSTOMER
Josue provided excellent customer service! He was very helpful and kept giving me updates of my vehicle.
7/27/2021
Blanca P. VERIFIED CUSTOMER
Muy amable un buen servicio
7/26/2021
Margaret S. VERIFIED CUSTOMER
Despite an appointment, my tire repair took over 1.5 hours. Plus, my “due for service light wasn’t on until after the appointment, which I found strange. Everyone was very nice though.
7/25/2021
Victoria E. VERIFIED CUSTOMER
Great service
7/25/2021
Ron S. VERIFIED CUSTOMER
Done in timely manner & very affordable. Friendly service to.