I so appreciated my recent auto services experience with Norm Reeves Vista. Friendly, efficient, quality, on time service!! As soon as I drove up, I was greeted, my car turned over to the service department, and I was taken to an office for paperwork. There was clear communication on what was going to be done on my vehicle. A Lyft took me home and picked me up later that day to return me to Norm Reeves for my car pick up. Superior service!!!
2/4/2025
Mariza V. VERIFIED CUSTOMER
Munchas gracias buen servicio
2/4/2025
Joanne P. VERIFIED CUSTOMER
Haven't seen such good and patient customer service in a very long time. There is so much computer generated service these days, I found Sal and the team refreshingly reliable and conscientious.
2/4/2025
Barbara S. VERIFIED CUSTOMER
Jesse is a very pleasant person to work with
2/4/2025
Jason C. VERIFIED CUSTOMER
Ariel did a great job, but on Monday she was off. On Monday I had to call the service department over 10x. They would not consistently answer the phone, they would not call me back to let me know the status of my vehicle. When I left messages for the service department, because for hours no one would answer the service line, they didn’t call me back. Like I said Ariel was great but, it was truly horrible service when she wasn’t present.
2/4/2025
Rhonee Joan. VERIFIED CUSTOMER
Ernesto is always helpful and always go above and beyond with providing a great customer service.
2/4/2025
Anthony B. VERIFIED CUSTOMER
Jesse was great. You have a good one there!
2/3/2025
Laura W. VERIFIED CUSTOMER
Sal does a wonderful job exceeding
My expectations, excellent customer service and always in a great mood and always has a smile on his face, he’s my Service Advisor ????????????????????????
2/3/2025
Ricardo M. VERIFIED CUSTOMER
Very respectful on time and helpful with any concerns i had.
2/3/2025
Ryan P. VERIFIED CUSTOMER
Ernesto was great! He was super helpful and gives he gives you the VIP experience. This guy deserves a raise!
2/3/2025
Liam L. VERIFIED CUSTOMER
Very good
2/2/2025
Steven M. VERIFIED CUSTOMER
Always quick, courteous, effective, and efficient.
2/2/2025
Samantha H. VERIFIED CUSTOMER
Friendly fast service
2/2/2025
Samuel A. VERIFIED CUSTOMER
I had an awesome coupon and Sal didn’t try to upsell me anything else. Friends told me coupon was only to get me in and they would try to upsell me other things. That didn’t happen and Sal was awesome
2/2/2025
Britany K. VERIFIED CUSTOMER
Very professional in assisting me and explaining everything in a matter that I can understand. Thank you
2/2/2025
Heidi R. VERIFIED CUSTOMER
Very polite, thoughtful and kind.
2/2/2025
Audrey C. VERIFIED CUSTOMER
Jessica Johnson has superior customer service skills.
2/1/2025
Vicki S. VERIFIED CUSTOMER
Great service and very friendly personnel!
Thank you!
Vicki Stevens
2/1/2025
Raymond E. VERIFIED CUSTOMER
I’ve been having my services done here and several time have I had Jessie. He is awesome. Always upfront with the needs and helpful.
2/1/2025
Laurie G. VERIFIED CUSTOMER
you tried to upsell me almost $600 worth of stuff that I didn’t need!! I talked to your manager, Philip who admitted I didn’t need them! I have to be able to trust you in order to bring my vehicle there and that you’re not going to tell me I need things that I don’t need! If you want my continued to business, you have to earn my trust again!
However, Ariel was wonderful helping me last night when you were getting close to closing time and she helped me so she is wonderful. Give her a raise!