Lacey payton well shes very professional , kind and has a smile on her face , completes my day. Thank you ang more power to you guys!!!! ????????????
3/18/2020
Marvin L. VERIFIED CUSTOMER
Quick efficient service.
3/18/2020
Charles P. VERIFIED CUSTOMER
Shane was very helpful and professional.
3/17/2020
Linda W. VERIFIED CUSTOMER
He checked records of past service before making recommendations. Good job!
3/17/2020
Patricia H. VERIFIED CUSTOMER
She was friendly and helpful. Had question and she did her best to answer it
3/17/2020
Marilyn D. VERIFIED CUSTOMER
Derek called and informed me, before any extra work was done, of issue/s I was not aware of. He took the time to explain, in detail, what the pros and cons of me waiting to have the service done would be. He also explained what each item did on the car. I was impressed by his knowledge. Thank you Derek.
3/17/2020
Mary H. VERIFIED CUSTOMER
Shane is the best!!!
3/17/2020
Willette L. VERIFIED CUSTOMER
The person that returned my vehicle to me was abrupt and rude and did not place my seat or steering wheel back into the position I left it in. He hardly looked at me and I felt like I was inconveniencing him
3/17/2020
Amy-Jeff-Tyler D. VERIFIED CUSTOMER
Thank you for the great service!
3/17/2020
Socorro P. VERIFIED CUSTOMER
Lacey was accommodating and helpful ????!
3/17/2020
Sidney M. VERIFIED CUSTOMER
Pleasant, efficient, and applied all the appropriate savings coupons to the service event. Recommended all the appropriate additional service needs for my vehicle. Met expected/predicted completion time line.
3/17/2020
Marites G. VERIFIED CUSTOMER
He is very nice, accomodating. Explained to me very well.
3/17/2020
Helen M. VERIFIED CUSTOMER
Austin has provided me with an excellent service. Thank you!
3/17/2020
Vince S. VERIFIED CUSTOMER
Lacey provided the best service! She did exactly what she promised. Great team
3/17/2020
Larisa K. VERIFIED CUSTOMER
The service was very quick I didn’t had to wait for a long time.
3/16/2020
James S. VERIFIED CUSTOMER
I have always been highly satisfied with Roseville Toyota. The service reps have alway been professional, courteous, and competent. This was also true in my latest experience. My dis-satisfaction from this experience stems from the fact that I had to pay $165.00 to have my check engine light checked. Inasmuch as there was nothing amiss with the engine, and given that something as small as the gas cap being misaligned could have cause the engine light to come on, along with the fact that this service was not covered by the car's warranty, left me feeling slightly ripped off. Again, none this had anything to do with the way I was treated by the service people. Over the years I have owned four Camrys and found them to be great cars which were highly reliable.
However, this experience left me feeling somewhat dis-satisfied. I appreciate you attention to this matter. James A Spence
3/16/2020
Noe B. VERIFIED CUSTOMER
Good customer service
3/16/2020
Nancy S. VERIFIED CUSTOMER
He was very attentive and professional. Addressed all our concerns.
3/16/2020
Kathleen G. VERIFIED CUSTOMER
Kyle was fine. However the person who called me about the recall said if I did not come in by the end of last week they would send the part back. When I got to the dealership on Saturday morning kyle told me the part was a sticker that needed to be put I’m my manual! After waiting 35 minutes for someone to put a sticker in my manual I asked to get my truck back as I was not going to wait that long for something like that. Kyle was with another customer when I decided to leave. Not impressed with the front office people!